Conflict management courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of group conflict. You can build skills in identifying underlying issues, facilitating discussions, and creating win-win solutions. Many courses introduce tools like conflict assessment frameworks and communication models, that support applying these skills effectively in personal and professional settings.

Universidad Nacional Autónoma de México
Skills you'll gain: Social Studies, International Relations, European History, World History, Culture, Cultural Diversity, Economics, Demography, Environment and Resource Management, Political Sciences
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Diversity Awareness, Social Justice, Diversity Equity and Inclusion Initiatives, Media and Communications, Behavior Management, Human Development, Coaching, Working With Children, Conflict Management, Sociology, Personal Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Email Security, Incident Response, Computer Security Incident Management, Malware Protection, Cybersecurity, Network Security, Intrusion Detection and Prevention, Cyber Security Strategy, Threat Detection, Distributed Denial-Of-Service (DDoS) Attacks, Wireless Networks
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Command-Line Interface, Unix Commands, Remote Access Systems, Linux Commands, System Configuration, Computer Hardware, Networking Hardware, Embedded Systems, Python Programming, Operating Systems, File Management, Peripheral Devices, Software Installation
Beginner · Course · 3 - 6 Months

Google Cloud
Skills you'll gain: Cloud API, Application Programming Interface (API), Google Cloud Platform, Cloud Security, Load Balancing, Threat Management
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Cloud Development, Kubernetes, Cloud Applications, Infrastructure As A Service (IaaS), Cloud Computing, Containerization, Cloud Services, Cloud Management, Cloud Storage, Data Storage, Application Deployment, Cloud Deployment, Network Infrastructure, Virtual Machines, Virtual Networking, Cloud Security, Platform As A Service (PaaS), Identity and Access Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Pinterest, User Accounts, Social Media, Account Management, User Provisioning, Information Privacy, Online Advertising, System Configuration, Payment Systems
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Amazon S3, Amazon Web Services, AWS CloudFormation, Cloud Storage, Infrastructure as Code (IaC), Data Security, AWS Identity and Access Management (IAM), Cloud Hosting, Cloud Security, Performance Tuning, Data Storage, Command-Line Interface, Encryption
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Customer Relationship Management (CRM) Software, Sales Development, Technical Sales, Salesforce, Sales Prospecting, Sales, Lead Generation, Sales Strategy, Business Software, Productivity Software, Social Media, LinkedIn, Video Production
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Resource Allocation, Customer Analysis, Marketing Channel, Marketing Effectiveness, Data Modeling, Sales Strategy, Web Analytics, Big Data, Business Strategy, Marketing Strategies, Cross-Channel Marketing, Marketing Analytics, Data Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Negotiation, Emotional Intelligence, Team Management, Stakeholder Communications, Verbal Communication Skills, Team Building, Leadership, Communication, Project Management, Conflict Management, Interpersonal Communications, Non-Verbal Communication
Beginner · Course · 1 - 4 Weeks