IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Key Performance Indicators (KPIs), Stakeholder Communications, Concision, Stakeholder Management, Performance Metric, User Feedback, Stakeholder Engagement, Performance Reporting, Jira (Software), Management Reporting, Constructive Feedback, Information Architecture, Data Storytelling, Report Writing, Prioritization, Communication, Communication Strategies, Collaborative Software, Content Optimization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Splunk, Interactive Data Visualization, Pivot Tables And Charts, Data Presentation, Dashboard Creation, Dashboard, Data Modeling, Performance Tuning, Model Optimization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Event-Driven Programming, Web Applications, Application Development, Web Design and Development, Javascript, Hypertext Markup Language (HTML), JavaScript Frameworks, Front-End Web Development, Transaction Processing, Data Validation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Retention, Customer Insights, Statistical Methods, Statistical Analysis, Trend Analysis, Data Analysis, Statistics, Performance Metric, Business Metrics, Analytics, R (Software), Statistical Programming, Key Performance Indicators (KPIs), Product Strategy, Customer Engagement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Migration, Google Cloud Platform, Cloud Storage, Extract, Transform, Load, Cloud Engineering, Data Pipelines, Data Import/Export, Data Infrastructure, Data Processing, Data Capture, Big Data, Data Warehousing, Data Integration, Data Storage, SQL, IT Automation, Data Transformation, Data Management, Automation
Beginner · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Public Affairs, Media and Communications, Journalism, Political Sciences, Podcasting, Persuasive Communication, Information Technology, Community Organizing, Facebook, Writing, Economics, Policy, and Social Studies, Digital Communications, Instagram, Case Studies, Digital Transformation, Data Ethics, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Skills you'll gain: Splunk, Data Integration, Windows PowerShell, Data Pipelines, Microsoft Windows, Data Preprocessing, Data Import/Export, Windows Servers, Data Validation, Configuration Management, Software Configuration Management, Event Monitoring, Fine-tuning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: NoSQL, Operational Databases, Database Administration, Database Design, Database Architecture and Administration, Database Management, Data Migration, Google Cloud Platform, Scalability, Performance Tuning, Distributed Computing, Cloud Storage, Data Access, Cloud Security, Data Storage, Capacity Management, IT Automation, Disaster Recovery, Cloud Deployment, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Generative AI, Google Gemini, Retrieval-Augmented Generation, Embeddings, Vector Databases, Large Language Modeling, LLM Application, Google Cloud Platform
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Information Architecture, Technical Documentation, Audit Planning, Software Documentation, Auditing, Document Control, Document Management, Internal Auditing, User Centered Design, Scalability, Content Strategy, Content Management, Data Quality, Content Performance Analysis, Content Optimization, Content Development and Management, Data Governance, Process Improvement and Optimization, Governance
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Performance Metric, Workflow Management, Issue Tracking, Performance Analysis, User Feedback, Automation, Performance Measurement, Project Management Software, Accountability Frameworks, Performance Improvement, Operational Efficiency, Service Improvement, Process Improvement, Data-Driven Decision-Making, Prioritization, Systems Integration
Beginner · Course · 1 - 4 Weeks

Microsoft
Intermediate · Course · 1 - 3 Months