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  • It Service Management

Results for "it service management"


  • S

    Simplilearn

    Infrastructure as a Service Training for Beginners

    Skills you'll gain: Infrastructure as Code (IaC), Puppet (Configuration Management Tool), Terraform, Ansible, Cloud Platforms, Devops Tools, DevOps, Infrastructure As A Service (IaaS), Configuration Management, IT Automation, Cloud Technologies, Cloud Infrastructure, Software Configuration Management, Automation

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Windows Admin Center

    Skills you'll gain: Operating System Administration, User Provisioning, User Accounts, Cloud Management, Authorization (Computing), Control Panels, Security Controls, Servers, Enterprise Application Management, Package and Software Management

    Intermediate · Course · 1 - 3 Months

  • C

    Codio

    Security Infrastructure Management

    Skills you'll gain: Endpoint Security, Infrastructure Security, Security Management, Network Security, Cyber Security Policies, Security Controls, Data Security, Computer Security, Security Strategy, Application Security, IT Infrastructure, Data Integrity

    5
    Rating, 5 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • B

    Board Infinity

    Mastering VMware Automation and Cloud Management Skills

    Skills you'll gain: Hybrid Cloud Computing, vCenter Server, VMware ESX Servers, vSphere Networking and Storage, Storage vMotion, vCenter Server Management, vSphere DRS & HA, Cloud Management, NSX-T Network Virtualization, Virtual Machines, Cloud Platforms, Cloud Infrastructure, Virtualization and Virtual Machines, IT Automation, Cloud Computing, Network Troubleshooting, Virtualization, Automation, Application Lifecycle Management, Scripting

    Advanced · Course · 1 - 4 Weeks

  • P

    Packt

    Managing IT Project Scope, Schedule, and Resources

    Skills you'll gain: Scope Management, Cost Management, Project Schedules, Budget Management, Project Scoping, Project Performance, Scheduling, Stakeholder Engagement, Stakeholder Management, Resource Management, Work Breakdown Structure, Cost Estimation, Resource Utilization, Requirements Management, Project Controls, Timelines, Resource Allocation, Budgeting, Stakeholder Communications, Performance Metric

    Intermediate · Course · 1 - 3 Months

  • D

    Dell

    Dell Technologies Customer Service for Technical Support

    Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Technical Support, Customer Retention, Key Performance Indicators (KPIs), Relationship Management, Expectation Management, Rapport Building, De-escalation Techniques, Conflict Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    22 reviews

    Beginner · Course · 1 - 4 Weeks

  • S

    SkillUp

    Managing Storage and Networking

    Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Remote Access Systems, Windows Servers, iSCSI Configuration, Virtual Private Networks (VPN), Microsoft Servers, Microsoft Windows, Network Administration, Virtual Networking, Microsoft Azure, Windows PowerShell, Public Key Infrastructure, Data Storage Technologies, Infrastructure As A Service (IaaS), Data Storage, Cloud Hosting, Network Security, Cloud Storage, Proxy Servers, Virtualization

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of Colorado System

    Enterprise System Management and Security

    Skills you'll gain: Computer Security, OSI Models, IT Management, Systems Administration, Virtualization, Operating System Administration, Virtualization and Virtual Machines, Information Technology, Information Systems Security, Enterprise Security, General Networking, Cybersecurity, Network Administration, Security Management, Computing Platforms, Network Infrastructure, Security Controls, Virtual Machines, Information Assurance, Data Integrity

    4.7
    Rating, 4.7 out of 5 stars
    ·
    640 reviews

    Beginner · Course · 1 - 3 Months

  • R

    Royal Holloway, University of London

    Security Management and Governance

    Skills you'll gain: Computer Security Incident Management, Cyber Governance, Incident Management, Incident Response, Security Management, Human Factors (Security), Security Awareness, Cybersecurity, ISO/IEC 27001, Computer Security Awareness Training, Cyber Risk

    4.8
    Rating, 4.8 out of 5 stars
    ·
    40 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    Universidad Austral

    Diseño de Experiencia en Servicios

    Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Program Implementation, Service Management, Service Improvement, Customer Engagement, Expectation Management, Customer Insights, Consumer Behaviour, Business Relationship Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    772 reviews

    Beginner · Course · 1 - 4 Weeks

  • L

    LearnQuest

    Managing Information System Security Architecture

    Skills you'll gain: Incident Response, Incident Management, IT Security Architecture, Security Architecture Review, Identity and Access Management, Continuous Monitoring, Network Security, Security Management, Security Awareness, Information Technology Architecture, Security Information and Event Management (SIEM), Application Security, Disaster Recovery, Security Controls, Cloud Security, Computer Security Awareness Training, Infrastructure Security, Threat Modeling, Cyber Security Policies, User Provisioning

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Linux: Processes & System Resource Management for DevOps

    Skills you'll gain: Linux Servers, Linux Administration, Unix, Linux Commands, Linux, Unix Commands, Command-Line Interface, OS Process Management, Operating System Administration, Unix Shell, Debugging, System Monitoring, DevOps, Memory Management, Resource Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    23 reviews

    Intermediate · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular it service management courses

  • Infrastructure as a Service Training for Beginners: Simplilearn
  • Windows Admin Center: Packt
  • Security Infrastructure Management: Codio
  • Mastering VMware Automation and Cloud Management Skills: Board Infinity
  • Managing IT Project Scope, Schedule, and Resources: Packt
  • Dell Technologies Customer Service for Technical Support: Dell
  • Managing Storage and Networking: SkillUp
  • Enterprise System Management and Security : University of Colorado System
  • Security Management and Governance: Royal Holloway, University of London
  • Diseño de Experiencia en Servicios: Universidad Austral

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