
Dubai College of Tourism
Skills you'll gain: Service Recovery, Service Design, Journey Mapping, Customer experience improvement, Tactfulness, Experience Design, Guest Relations, Professional Development, Verbal Communication Skills, Hospitality Services, Team Performance Management, Communication, Communication Strategies, Customer Service, Hospitality, Service Management, Initiative and Leadership, Team Leadership, Leadership, Operations
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Education Software and Technology, Collaborative Software, Digital pedagogy, Learning Management Systems, Content Management
Beginner · Guided Project · Less Than 2 Hours
University of Colorado Boulder
Skills you'll gain: Control Systems, Mechanics, Mathematical Modeling, Simulation and Simulation Software, Engineering Analysis, Engineering Calculations, Engineering Design Process, Torque (Physics)
Advanced · Course · 1 - 4 Weeks
Skills you'll gain: Management Training And Development, Trustworthiness, Team Building, Team Performance Management, Team Leadership, Team Management, Leadership and Management, Rapport Building, Employee Onboarding, Team Collaboration, Organizational Leadership, Leadership, Leadership Development, People Management, Employee Coaching, Drive Engagement, Recognizing Others, Coaching, Planning, Communication
★ 4.5 (8) · Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Call Center Experience, Customer experience improvement, Customer Service, Customer Communications Management, Inbound Calls, Cloud Management, Scalability, Telephone Skills, Network Routing, Real Time Data, Performance Analysis, Cost Containment, Cost Reduction, Cost Control, Operational Efficiency, System Configuration, System Implementation
★ 4.3 (9) · Mixed · Course · 1 - 4 Weeks

PracticalGrowth
Skills you'll gain: Constructive Feedback, Delegation Skills, Performance Management, Team Performance Management, Performance Review, Coaching, Performance Appraisal, Management Training And Development, Employee Coaching, Employee Performance Management, People Development, Performance Analysis, Training and Development, People Management, Program Development, Performance Measurement, Accountability Frameworks, Performance Metric, Training Programs, Goal Setting
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Conflict Management, Discussion Facilitation, Solution Design, AI literacy, Professionalism, Service Improvement, Customer Service, Customer experience improvement, Quality Improvement, Problem Solving, Decision Intelligence, Service Recovery, AI Enablement, Customer Analysis, Customer Insights, Customer Success Management, Customer Engagement
Beginner · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: User Story, Persona (User Experience), Design Thinking, Agile Product Development, Agile Methodology, Solution Design, Interviewing Skills, User Research, Persona Development, Product Design, Product Development, User Feedback, Innovation, User Centered Design
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Online Advertising, Keyword Research, Promotional Strategies, Promotions and Campaigns, Social Media Marketing, Advertising Campaigns, Marketing Strategies, Driving engagement, Customer Acquisition Management, Product Promotion, Search Engine Optimization, Performance Metric, Customer Engagement, Content Optimization, User Feedback, Business Metrics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Structures, Java Programming, Java, Theoretical Computer Science, Programming Principles, Algorithms
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Tenacity, Goal Setting, Overcoming Obstacles, Growth Mindedness, Resilience, Persistence, Smart Goals, Self-Motivation, Personal Development, Constructive Feedback, Willingness To Learn, Open Mindset, Cognitive flexibility, Self-Awareness, Emotional Intelligence, Professional Development, Professionalism, Strategic Planning
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Health Technology, Personal Care, Constructive Feedback, digital literacy, Personal Development, Stress Management, Self-Awareness, Time Management, Digital Analysis, Professional Development, Technology Solutions, Mental Health, Technology Strategies, Habit Formation, Mindfulness
Beginner · Course · 1 - 4 Weeks