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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Alex Genadinik

    Beginner Affiliate Marketing: Start Earning On Day 1

    Skills you'll gain: Blogs, Pay Per Click Advertising, Search Engine Optimization, Social Media Marketing, Product Promotion, Web Analytics and SEO, Keyword Research, Content Marketing, Online Advertising, Marketing, Lead Generation, Email Marketing, WordPress, Copywriting, Target Audience

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
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    Unilever

    Unilever Digital Marketing Analyst

    Skills you'll gain: Data Storytelling, Marketing Automation, Web Analytics, Marketing Effectiveness, Marketing Analytics, Customer Insights, Digital Marketing, Market Analysis, Google Analytics, Social Media Marketing, Customer Analysis, Search Engine Marketing, Advertising Campaigns, Marketing Strategies, Social Media Strategy, Customer experience strategy (CX), Performance Reporting, Search Engine Optimization, Keyword Research, MarTech

    4.7
    Rating, 4.7 out of 5 stars
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    324 reviews

    Beginner · Professional Certificate · 3 - 6 Months

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    EDUCBA

    Design Restaurant Lounge Interiors with AutoCAD

    Skills you'll gain: Layout Design, Autodesk, Technical Documentation, Design Software, Design Elements And Principles, Design Strategies, Spatial Analysis

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Data Storytelling for Data Professionals

    Skills you'll gain: Data Storytelling, Data Presentation, Storytelling, Interactive Data Visualization, Data Visualization, Infographics, Dashboard, Data Visualization Software, Presentations, Data-Driven Decision-Making, Persuasive Communication

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    University of Colorado Boulder

    Business Writing

    Skills you'll gain: Business Writing, Business Correspondence, Business Communication, Writing, Organizational Skills, Concision, Writing and Editing, Proofreading, Grammar, Communication, Editing, Organizational Strategy, Persuasive Communication, Verbal Communication Skills, Communication Strategies

    4.8
    Rating, 4.8 out of 5 stars
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    5K reviews

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Business Communication for the Modern Workplace

    Skills you'll gain: Active Listening, Internal Communications, Proposal Writing, Negotiation, AI Personalization, Stakeholder Engagement, Business Communication, Business Writing, Contract Negotiation, Workplace inclusivity, Influencing, Emotional Intelligence, Stakeholder Communications, Interpersonal Communications, Communication, Communication Planning, Customer Engagement, Communication Strategies, Leadership and Management, Leadership Development

    4.7
    Rating, 4.7 out of 5 stars
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    684 reviews

    Intermediate · Specialization · 1 - 3 Months

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    Microsoft

    Microsoft Data Architecture for Modern Data Stacks

    Skills you'll gain: Star Schema, Snowflake Schema, Data Lakes, Data Governance, Data Warehousing, CI/CD, Microsoft Azure, Database Design, Power BI, Real Time Data, Data Pipelines, Data Management, Data Architecture, Extract, Transform, Load, Microsoft Copilot, Cost Control, Data Modeling, Transact-SQL, SQL, Cloud Infrastructure

    Intermediate · Professional Certificate · 3 - 6 Months

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    EDUCBA

    Master Automobile Budgeting: Analyze Financial Performance

    Skills you'll gain: Financial Data, Revenue Forecasting, Trend Analysis, Financial Analysis, Business Acumen, Budgeting, Financial Modeling, Performance Analysis, Cost Management, Financial Forecasting, Financial Statements, Variance Analysis, Operating Cost, Gross Profit

    Mixed · Course · 1 - 4 Weeks

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    Coursera

    Process Improvement and Fix Failures

    Skills you'll gain: Process Improvement, Continuous Improvement Process, Process Analysis, Case Studies, Corrective and Preventive Action (CAPA), Training Programs, Problem Management, Root Cause Analysis, Document Management

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Apply Market-Scan for Top Suppliers

    Skills you'll gain: Strategic Sourcing, Supplier Management, Procurement, Vendor Management, Project Scoping, Market Analysis, Supply Chain, Market Intelligence, Market Research, Business Research, Data Collection, Project Documentation, Business Writing, Organizational Skills

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    EDUCBA

    AI Technologies, Tools & Cloud Certification Specialization

    Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Computer Vision, Artificial Intelligence, Image Analysis, AWS SageMaker, Responsible AI, Natural Language Processing, Generative AI, Machine Learning, Prompt Engineering, Amazon Web Services, Model Deployment, OpenAI, Amazon Bedrock, Robotic Process Automation, Cloud Deployment, Customer experience improvement, ChatGPT, Data Science, Machine Learning Methods

    Beginner · Specialization · 1 - 3 Months

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    Packt

    AWS For Everyone

    Skills you'll gain: Amazon Web Services, Amazon CloudWatch, Containerization, Amazon S3, Docker (Software), Cloud Computing Architecture, Microservices, Cloud Computing, Amazon Redshift, Virtual Networking, AWS Identity and Access Management (IAM), Data Storage, Cloud Management, Analytics, System Monitoring, Data Storage Technologies, Cloud Hosting, Hybrid Cloud Computing, Private Cloud, Network Security

    Beginner · Specialization · 3 - 6 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Beginner Affiliate Marketing: Start Earning On Day 1: Alex Genadinik
  • Unilever Digital Marketing Analyst: Unilever
  • Design Restaurant Lounge Interiors with AutoCAD: EDUCBA
  • Data Storytelling for Data Professionals: Packt
  • Business Writing: University of Colorado Boulder
  • Business Communication for the Modern Workplace: Coursera
  • Microsoft Data Architecture for Modern Data Stacks: Microsoft
  • Master Automobile Budgeting: Analyze Financial Performance: EDUCBA
  • Process Improvement and Fix Failures: Coursera
  • Apply Market-Scan for Top Suppliers: Coursera

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