Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Fred Hutchinson Cancer Center
Skills you'll gain: Collaborative Software, GitHub, Technical Writing, Version Control, Engineering Documentation, Document Management, Technical Documentation, Typography
Beginner · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Google Docs, Collaborative Software, Document Management, Data Sharing, File Management, Version Control, Editing, Cloud Storage
Beginner · Course · 1 - 3 Months

Technion - Israel Institute of Technology
Skills you'll gain: Materials science, Engineering, Scientific, and Technical Instruments, Semiconductors, Innovation, Emerging Technologies, Biomedical Engineering, Chemistry, Electronics, Electronic Components, Analytical Chemistry, Chemical Engineering
Mixed · Course · 1 - 3 Months
Michigan State University
Skills you'll gain: Game Design, Unity Engine, Video Game Development, Peer Review, Cross Platform Development, User Interface (UI), C# (Programming Language), Object Oriented Programming (OOP), Animations, Scripting, Creativity
Beginner · Course · 1 - 4 Weeks

Stanford University
Skills you'll gain: Hospice, Pain Management, Patient Communication, Patient-centered Care, Parent Communication, Caregiving, Family Support, Psychosocial Assessments, Patient Education and Support, Patient Education And Counseling, Compassion, Patient Advocacy, Cultural Responsiveness, Care Management, Care Coordination, Rapport Building, Pediatrics, Oncology, Patient Evaluation, Nursing and Patient Care
Beginner · Specialization · 3 - 6 Months

Arizona State University
Skills you'll gain: Electrical Systems, Safety Standards, Energy and Utilities, Environmental Regulations, Basic Electrical Systems, Electrical Power, Sustainable Technologies, Manufacturing and Production, Manufacturing Processes, Production Process, Chemistry, Electric Power Systems, Thermal Management, Materials science, Reliability, Electrical Safety, Environmental Issue, System Requirements, Chemical Engineering, Technical Standard
Beginner · Specialization · 3 - 6 Months

University at Buffalo
Skills you'll gain: Computer Vision, Image Analysis, Computer Graphics, Visualization (Computer Graphics), Digital Design, Artificial Intelligence, Applied Machine Learning, Computer Programming, Matlab, Algorithms, Calculus, Probability & Statistics
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Internet Of Things, Cybersecurity, Cyber Security Strategy, Mobile Security, Security Awareness, Wireless Networks, Information Privacy, General Networking, Data Security, Emerging Technologies, Enterprise Security, Risk Management Framework
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Ethics, Augmented and Virtual Reality (AR/VR), Virtual Reality, Augmented Reality, Virtual Environment, Digital Assets, Virtual Teams, Cultural Diversity, E-Commerce, Collaborative Software, Ethical Standards And Conduct, Blockchain, Diversity and Inclusion, Emerging Technologies, Research and Design, Community Development, Market Opportunities, Economic Development, New Product Development, Content Creation
Beginner · Course · 1 - 3 Months
Northeastern University
Skills you'll gain: Health Informatics, Decision Support Systems, Process Mapping, Business Intelligence, Business Analytics, Predictive Analytics, Data-Driven Decision-Making, Customer experience strategy (CX), Advanced Analytics, Artificial Intelligence and Machine Learning (AI/ML), Analytics, Process Analysis, Applied Machine Learning, Healthcare Industry Knowledge, Machine Learning Algorithms
Intermediate · Course · 1 - 4 Weeks
University of Minnesota
Skills you'll gain: Cybersecurity, Cloud Computing, Information Technology, Technology Solutions, Technology Strategies, IT Infrastructure, Data Security, Information Systems, Mobile Security, Emerging Technologies, Innovation, Business Transformation, Blockchain, Encryption, Wireless Networks, Virtualization, Scalability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Hardware Troubleshooting, Computer Hardware, Computer Architecture, Desktop Support, Data Storage Technologies, System Configuration, USB, Peripheral Devices, System Support, End User Training and Support
Beginner · Course · 1 - 3 Months