Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Beginner · Specialization · 3 - 6 Months

The Expert Academy
Skills you'll gain: Rapport Building, Advocacy, Negotiation, Communication Strategies, Communication, Leadership, Relationship Building, Conflict Management, Resilience, Contract Negotiation, De-escalation Techniques, Persuasive Communication, Influencing, Collaboration, Stress Management, Executive Presence, Trustworthiness, Team Leadership, Leadership and Management, Diversity and Inclusion
Intermediate · Course · 1 - 3 Months

Epic Games
Skills you'll gain: Game Design, Unreal Engine, Video Game Development, Software Design Documents, Ideation, 3D Modeling, Animation and Game Design, 3D Assets, Visualization (Computer Graphics), User Experience Design, Usability, User Interface (UI), User Interface and User Experience (UI/UX) Design, User Experience, User Interface (UI) Design, Interactive Design, Virtual Environment, Software Documentation, Version Control, Prototyping
Beginner · Professional Certificate · 3 - 6 Months

Duke University
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Sustainability Standards, Sustainable Development, Sustainable Business, Corporate Sustainability, Sustainability Reporting, Performance Measurement, Social Impact, Stakeholder Engagement, Investment Management, Governance, Performance Analysis, Stakeholder Management, Goal Setting, Asset Management, Stakeholder Analysis, Data-Driven Decision-Making, Portfolio Management, Verification And Validation, Accountability
Mixed · Course · 1 - 3 Months
Madecraft
Skills you'll gain: Virtual Teams, Telecommuting, Conflict Management, Document Management, Performance Metric, Team Management, Team Building, Collaboration, Team Performance Management, Collaborative Software, Productivity, Operational Excellence, Team Collaboration, De-escalation Techniques, Performance Measurement, Workflow Management, Document Control, Project Documentation, Performance Management, Meeting Facilitation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Enterprise Resource Planning, Business Systems, Customer Relationship Management, Business Process, Management Information Systems, Process Management, Process Analysis, Process Design, Information Systems, Business Process Reengineering, Organizational Structure, Operational Efficiency, Organizational Strategy, Workflow Management, Business Transformation, Customer Relationship Management (CRM) Software, Business Workflow Analysis, Enterprise Application Management, Organizational Effectiveness, Process Improvement
Beginner · Course · 1 - 4 Weeks

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, Presentations, AI literacy, Oral Expression, Prompt Engineering Tools, Generative AI, Public Speaking, ChatGPT, Storytelling, Research, Writing, Verbal Communication Skills, Data Storytelling, Data Visualization, Concision, Target Audience, Scripting, Persuasive Communication, Business Communication, Google Docs
Beginner · Course · 1 - 3 Months
Scrum Alliance
Skills you'll gain: Responsible AI, Data Ethics, Sprint Retrospectives, Slack (Software), AI Workflows, Collaborative Software, AI literacy, Scrum (Software Development), AI Personalization, Employee Coaching, AI Enablement, Team Performance Management, Agile Methodology, Agile Project Management, Team Management, Data-Driven Decision-Making, Performance Metric, Conflict Management, Internal Communications, Natural Language Processing
Mixed · Course · 1 - 4 Weeks

Sungkyunkwan University
Intermediate · Course · 1 - 3 Months

University of London
Skills you'll gain: Education Software and Technology, Collaborative Software, Learning Management Systems, Collaboration, Digital pedagogy, Discussion Facilitation, Test Tools
Beginner · Course · 1 - 4 Weeks

SkillsBooster Academy
Skills you'll gain: Time Management, Prompt Engineering, Productivity, Habit Formation, Calendar Management, Scheduling, Adaptability, Ability To Meet Deadlines, Organizational Skills, Mental Concentration, Prioritization, Workflow Management, Planning, ChatGPT, Generative AI, Google Workspace, AI Personalization, Personal Development, Auditing, Professional Development
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: AI Enablement, AI Product Strategy, Data Strategy, Strategic Leadership, Organizational Strategy, Responsible AI, Business Transformation, Technology Strategies, Digital Transformation, AI Security, Enterprise Architecture, Organizational Change, Risking, Culture Transformation, Feasibility Studies, Workforce Planning, Resource Allocation, Governance Risk Management and Compliance, Process Mapping, Data Governance
Beginner · Course · 1 - 3 Months