IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Power BI, Data Transformation, Data Lakes, Data Warehousing, Real Time Data, Extract, Transform, Load, Data Architecture, Data-Driven Decision-Making, Dashboard, Data Pipelines, Dashboard Creation, Data Modeling, Business Reporting, Data Presentation, Transact-SQL, Business Intelligence, Data Analysis, Microsoft 365, Python Programming, Machine Learning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Product Roadmaps, Product Management, Product Planning, Product Development, Plan Execution, Prioritization, Product Lifecycle Management, User Feedback, Customer Insights, Stakeholder Communications, Strategic Planning, Change Management, Stakeholder Management, Communication Strategies, Stakeholder Engagement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Shiny (R Package), Interactive Data Visualization, Dashboard Creation, R (Software), Dashboard, User Interface (UI), UI Components, Data Integration, Server Side, Interactive Design, User Interface (UI) Design, Web Applications, Software Architecture, Event-Driven Programming
Beginner · Course · 1 - 4 Weeks

Intermediate · Course · 1 - 4 Weeks
Coursera
Skills you'll gain: JUnit, MLOps (Machine Learning Operations), CI/CD, Continuous Integration, Jenkins, Test Automation, Unit Testing, Continuous Deployment, Devops Tools, DevOps, Development Testing, Debugging, Code Coverage, Test Engineering, Data Pipelines
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: File Management, MySQL, Control Panels, Database Management, Email Automation, Systems Administration, Server Administration, Databases, System Configuration, Web Analytics and SEO, Network Routing
Mixed · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Open Web Application Security Project (OWASP), Security Information and Event Management (SIEM), Incident Response, Identity and Access Management, Incident Management, Cybersecurity, Event Monitoring, Network Security, Authentications, Application Security, Secure Coding, IT Security Architecture, Authorization (Computing), Cyber Security Assessment, Role-Based Access Control (RBAC), DevSecOps, Endpoint Security, Vulnerability Assessments, Infrastructure Security, Security Testing
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Stakeholder Communications, Stakeholder Engagement, Strategic Communication, Data Presentation, Data-Driven Decision-Making, Data Analysis, Business Communication, Model Evaluation, Responsible AI, Applied Machine Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Apache Hive, Big Data, Database Design, Social Media Analytics, Extensible Markup Language (XML), Database Management, Apache Hadoop, Analytics, Data Processing, Data Management, Data Import/Export, Data Integration
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Serverless Computing, API Gateway, Cloud-Based Integration, Extensible Markup Language (XML), JSON, Amazon Web Services, Cloud Deployment, Cloud Development, Extensible Languages and XML, Application Programming Interface (API), Application Deployment, Cloud Applications, Data Processing, Data Transformation, API Testing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Splunk, Pivot Tables And Charts, Unstructured Data, Data Visualization Software, Dashboard Creation, Data Modeling, Dashboard, Anomaly Detection, Data Wrangling, Data Transformation, Event Monitoring, Continuous Monitoring
Mixed · Course · 1 - 3 Months

Skills you'll gain: Productivity Software, Intranet, Content Management Systems
Beginner · Course · 1 - 4 Weeks