Skills you'll gain: Service Management, IT Service Management, Service Level, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Software Documentation, Continuous Improvement Process, Customer Support, Customer experience improvement, Incident Management, AI Enablement, Record Keeping, AI Integrations

Skills you'll gain: Sprint Retrospectives, Project Closure, Stakeholder Management, Project Performance, Project Coordination, Stakeholder Engagement, Performance Reporting, Project Management, Release Management, Stakeholder Communications, Agile Project Management, Sprint Planning, Project Planning, Microsoft Excel, Communication, Team Leadership, Procurement, Leadership, Microsoft Word, Leadership Development

Skills you'll gain: Google Gemini, Generative AI Agents, Generative AI, Google Cloud Platform, Gemini, Responsible AI, AI Security, AI Product Strategy, AI literacy, Data Ethics, Cloud Platforms, Cloud Infrastructure, Data Governance, Cloud Development, Data Centers, Model Deployment

Skills you'll gain: React.js, UI Components, User Interface (UI), JavaScript Frameworks, Web Applications, User Accounts, Front-End Web Development, User Interface and User Experience (UI/UX) Design, Javascript, Event-Driven Programming, Authorization (Computing), Authentications

Skills you'll gain: Threat Modeling, Open Web Application Security Project (OWASP), DevSecOps, Secure Coding, Application Security, Threat Detection, Security Testing, Continuous Delivery, Continuous Integration, Vulnerability Assessments, CI/CD, Vulnerability Scanning, Security Controls, Risk Management Framework

Skills you'll gain: Responsive Web Design, User Interface (UI), UI Components, User Interface (UI) Design, Front-End Web Development, HTML and CSS, Web Design, Web Design and Development, Code Reusability, Cascading Style Sheets (CSS), Web Development Tools, Hypertext Markup Language (HTML), Development Environment, Software Installation

Skills you'll gain: Continuous Improvement Process, Process Improvement, Organizational Development, Business Transformation, Organizational Effectiveness, Performance Measurement, Performance Improvement, Business Metrics, Business Analysis Tools, Organizational Change, Change Management, Organizational Strategy

Skills you'll gain: De-escalation Techniques, Interpersonal Communications, Anthropic Claude, Empathy, Organizational Development, Customer Complaint Resolution, AI literacy, Quality Assessment, Knowledge Transfer, Active Listening, ChatGPT, Communication, AI Workflows, Customer Analysis, Customer and Client Support, Quality Improvement, Customer Support, Content Performance Analysis, Independent Thinking

Skills you'll gain: Object Oriented Programming (OOP), Object Oriented Design, C# (Programming Language), Debugging, Programming Principles, Computer Programming, Development Environment, .NET Framework, Microsoft Development Tools, Code Reusability, Microsoft Visual Studio, Program Development, Integrated Development Environments, Software Development Tools, Application Development, Data Structures, Application Frameworks, Problem Solving

Skills you'll gain: MLOps (Machine Learning Operations), Continuous Integration, Artificial Intelligence and Machine Learning (AI/ML), Service Level Agreement, Performance Stress Testing, Performance Measurement, Performance Analysis

Skills you'll gain: Trustworthiness, Influencing, Executive Presence, Communication, Self-Awareness, Leadership, Business Leadership, Leadership Development, Persuasive Communication, Team Leadership, Emotional Intelligence, Personal Development, Personal Integrity, Resilience, Interpersonal Communications, Strategic Communication, Constructive Feedback, Culture