
Amazon Web Services
Skills you'll gain: Health Technology, Clinical Informatics, Cloud Management, Health Informatics, Healthcare Industry Knowledge, Cloud Computing, Health Care, Cloud Solutions, Medical Privacy, Cloud Platforms, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Information Management, Care Management
★ 3.5 (8) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Multimodal Prompts, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Customer Service, Product Support, Operational Efficiency, Automation
★ 3.8 (8) · Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Customer experience improvement, Customer Complaint Resolution, Personalized Service, Service Recovery, Active Listening
★ 5 (7) · Mixed · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Journalism, Public Health and Disease Prevention, Injury Prevention, Health Education, Epidemiology, Preventative Care, Public Health, Media and Communications, Interviewing Skills, Advocacy, Mental Health, Ethical Standards And Conduct
★ 4.8 (16) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing
★ 4.5 (42) · Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Healthcare Project Management, Project Risk Management, Process Improvement, Performance Metric, Continuous Improvement Process, Risk Management, Project Coordination, Project Performance, Risk Analysis, Health Care Procedure and Regulation, Project Management Software, Workflow Management, Project Management, Collaborative Software, Collaboration, Project Implementation, Regulatory Affairs, Health Technology, Compliance Management, Key Performance Indicators (KPIs)
★ 5 (7) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Telehealth, Patient Communication, Employee Training, Health Care, Verbal Communication Skills
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Empathy & Emotional Intelligence, Health Informatics, Public Health, Health Policy, Personal Development, Public Health and Disease Prevention, Clinical Informatics, Intercultural Competence, Professional Development, Emergency Services, Health Care Administration, Health Administration, Crisis Intervention, Health Equity, Initiative and Leadership, Informatics, Health Care, Data Analysis, Cultural Diversity, Adaptability
★ 4.9 (7) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Healthcare Ethics, Health Systems, Infection Control, Telehealth, Health Informatics, Health Information Management, Health Care Administration, Health Information Management and Medical Records, Health Care Procedure and Regulation, Health Administration, Health Technology, Health Policy, Electronic Medical Record, Hand Hygiene, Electronic Medical Record System, Community Health, Patient-centered Care, Statistical Methods, Ethical Standards And Conduct, Healthcare Project Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: Language Competency, Product Knowledge, Language Learning, English Language, Customer Service, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar
★ 4.4 (21) · Mixed · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Telehealth, Patient Communication, Patient Education And Counseling, Health Technology, Patient Education and Support, Health Care, Patient Treatment, Education Software and Technology, Patient-centered Care, Digital pedagogy, Remote Access Systems, Virtual Environment
Beginner · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Stress First Aid, Pediatric First Aid, Emergency Services, First Aid, Emergency Medical Services, Developmental Disabilities, Psychosocial Assessments, Mental Health Diseases and Disorders, Caregiving, Safety and Security, Mental Health, Resilience, Family Support
★ 4.7 (53) · Beginner · Course · 1 - 3 Months