
Skills you'll gain: AI Personalization, Generative AI, Personalized Service, Responsible AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, AI Integrations, LLM Application, Data Ethics
★ 4.9 (10) · Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Diversity Awareness, Diversity Training, Diversity Equity and Inclusion Initiatives, Health Equity, Health Disparities, Workplace inclusivity, Healthcare Ethics, Ethical Standards And Conduct, Cultural Responsiveness, Public Health, Community Health, Empathy & Emotional Intelligence, Leadership Development
★ 4.9 (8) · Intermediate · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Interpersonal Communications, Habit Formation, Empathy, Overcoming Obstacles, Emotional Intelligence, Behavior Management, Personal Care, Self-Awareness, Mental and Behavioral Health, Meditation & Breathwork, Journals, Physiology
Beginner · Course · 3 - 6 Months

Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Service Level Agreement, Storytelling, Customer Service, Responsible AI
Beginner · Professional Certificate · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Data Ethics, Healthcare Ethics, Ethical Standards And Conduct, Responsible AI, Artificial Intelligence, Computer Science, Medical Privacy, Clinical Research Ethics, Automation, Robotics, Medical Science and Research, Health Information Management, Emerging Technologies, Health Care, Medical Devices, Information Privacy, Health Technology, Safety Assurance, Digital Transformation, Case Studies
★ 4.9 (9) · Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Salesforce, Salesforce Development, User Provisioning, Identity and Access Management, Cloud Deployment, Enterprise Application Management, Application Deployment, Systems Administration, Security Controls, Data Management, Customer Relationship Management (CRM) Software, Workflow Management, Internal Communications, Training and Development, Customer Service
★ 3.7 (15) · Intermediate · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Prioritization, Managed Care, Health Equity, Health Policy, Utilization Management, Strategic Prioritization, Health Disparities, Health Systems, Health Care, Pharmaceuticals, Public Health, Policy Analysis, Benefits Administration, Resource Allocation, Price Negotiation, Decision Making, Health Assessment, Governance, Health Technology, Analysis
Beginner · Course · 1 - 3 Months

University of Arizona
Skills you'll gain: Revenue Cycle Management, Value-Based Care, Gift Accounting, Insurance, Revenue Recognition, Insurance Policies, Medical Billing, Managed Care, Health Systems, Accounting, Health Care Administration, Non-Profit Accounting, Health Administration, Financial Reporting, Healthcare Industry Knowledge, Financial Accounting, Financial Statements, Payment Systems, Healthcare Project Management, Management Accounting
Mixed · Course · 1 - 4 Weeks

Universitat Politècnica de València
Skills you'll gain: SQL, Database Management Systems, Data Integrity, Database Management, Relational Databases, Database Systems, Database Administration, Databases, Database Theory, Query Languages, Database Design, Secure Coding, Back-End Web Development, Web Applications, Application Security, Data Manipulation
Beginner · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Database Design, Relational Databases, Database Theory, Database Systems, Data Modeling, Unified Modeling Language, Database Management, Databases, Data Integrity, Diagram Design, Enterprise Modeling, Dependency Analysis, Conceptual Design, Design Strategies
★ 3.9 (16) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Client Services, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Client Support, Technical Support, Performance Analysis, Customer Retention, Key Performance Indicators (KPIs), Relationship Management, Expectation Management
★ 4.5 (22) · Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Clinical Documentation, Data Ethics, Health Informatics, Responsible AI, Electronic Medical Record System, Health Care, Health Care Procedure and Regulation, Clinical Data Management, Healthcare Ethics, Health Information Management, Artificial Intelligence, Natural Language Processing, Decision Support Systems, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Data Quality, Regulatory Compliance
Mixed · Course · 1 - 4 Weeks