IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Harvard Business Review
Skills you'll gain: Crisis Management, Organizational Change, Strategic Leadership, Leadership, Resilience, Team Leadership, Organizational Leadership, Dealing With Ambiguity, Change Management, Adaptability, Overcoming Objections, Compassion, Emotional Intelligence, Process Improvement, Empathy, Communication Strategies, Employee Engagement
Intermediate · Course · 1 - 4 Weeks

University of Cape Town
Skills you'll gain: Design Thinking, Human Centered Design, Creative Problem-Solving, Innovation, Community Development, Resourcefulness, Systems Thinking, Sustainable Development, Diversity and Inclusion, Complex Problem Solving, Social Work, Cultural Diversity, Empowerment, Entrepreneurship
Beginner · Course · 1 - 3 Months

Skills you'll gain: DevSecOps, Cyber Operations, Threat Modeling, AWS Identity and Access Management (IAM), Zero Trust Network Access, Encryption
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Large Language Modeling, Generative Model Architectures, Prompt Engineering, Generative AI, Deep Learning, Natural Language Processing, Responsible AI, Application Deployment, Scalability, Operational Efficiency, Machine Learning, Performance Tuning, Systems Integration
Advanced · Course · 3 - 6 Months

Skills you'll gain: Sampling (Statistics), Data Mining, Statistical Hypothesis Testing, Probability, Linear Algebra, Statistical Analysis, Statistical Inference, Data Analysis, Probability Distribution, Statistics, Machine Learning Algorithms, Machine Learning, Python Programming
Mixed · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Editing, Writing, Proofreading, Report Writing, English Language, Style Guides
Mixed · Course · 1 - 3 Months

Skills you'll gain: Research Methodologies, User Research, Ideation, Team Building, UI/UX Research, Usability Testing, Team Oriented, Product Design, User Centered Design, User Experience, Product Development, Performance Measurement, Product Improvement, Innovation, Prioritization, UI/UX Strategy, Agile Product Development, A/B Testing, Customer Engagement, Product Requirements
Intermediate · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Spreadsheet Software, Financial Modeling, Regression Analysis, Statistical Modeling, Excel Formulas, Business Modeling, Simulation and Simulation Software, Microsoft Excel, Google Sheets, Probability Distribution, Forecasting, Risk Analysis, Data Analysis Software, Process Optimization, Decision Tree Learning
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: UI Components, Swift Programming, Apple iOS, User Interface (UI), Mobile Development, Application Development, Cross Platform Development, User Interface and User Experience (UI/UX) Design, Application Programming Interface (API), Animations, Typography, Data Modeling
Intermediate · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Workforce Planning, Employee Onboarding, Recruitment, Recruitment Strategies, Full Cycle Recruitment, Talent Acquisition, Job Analysis, Human Resources, Employee Engagement, Talent Sourcing, Interviewing Skills, Decision Making, Diversity and Inclusion
Mixed · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Design Thinking, Innovation, Business Modeling, Product Design, Product Development, Business Strategy, Strategic Communication, Market Research, Corporate Strategy, Case Studies, User Feedback, Product Testing, Customer Insights
Intermediate · Course · 1 - 3 Months

Khalifa University
Skills you'll gain: AI Personalization, Sales Enablement, Customer Data Management, Customer experience improvement, Predictive Analytics, AI Product Strategy, Customer Insights, Customer Engagement, Advanced Analytics, Large Language Modeling, Fraud detection, Self Service Technologies, Artificial Intelligence, Data Integration, Change Management
Beginner · Course · 1 - 3 Months