Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Universidad Nacional Autónoma de México
Skills you'll gain: Post-Production, Music Theory, Musical Composition, Music, Open Source Technology, Media Production, Music History, Aesthetics, Collaborative Software, Data Sharing, Creativity, Software Installation, Digital Publishing, Editing, Content Creation, Computer Programming Tools, File Management
Beginner · Specialization · 1 - 3 Months
Northwestern University
Skills you'll gain: Healthcare Industry Knowledge, Public Speaking, Professionalism, Leadership, Relationship Building, Personal Development
Mixed · Course · 1 - 3 Months
Google Cloud
Skills you'll gain: Istio, Kubernetes, CI/CD, Serverless Computing, Multi-Cloud, Hybrid Cloud Computing, Application Deployment, Google Cloud Platform, Cloud-Native Computing, Cloud Infrastructure, Containerization, Network Security, Continuous Deployment, Cloud Management, Cloud Applications, Microservices, Continuous Integration, Cloud Computing Architecture, Identity and Access Management, Microsoft Azure
Intermediate · Specialization · 3 - 6 Months

University of Colorado System
Skills you'll gain: Contingency Planning, Disaster Recovery, Business Continuity Planning, Enterprise Application Management, Security Management, IT Management, System Monitoring, System Implementation, Cyber Security Policies, Enterprise Security, Compliance Auditing, Security Strategy, Systems Administration, Operating System Administration, Governance, Security Controls, Organizational Strategy, Patch Management, Continuous Monitoring, Information Systems Security
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Digital Transformation, Product Lifecycle Management, Business Technologies, Automation, Internet Of Things, Product Development, Technology Strategies, Product Design, Emerging Technologies, Wireless Networks, Augmented and Virtual Reality (AR/VR), Cloud Computing, Artificial Intelligence
Beginner · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Technology Strategies, Information Technology, Business Analysis, Business Strategy, Design Thinking, Process Design, Cybersecurity, Business Modeling, Agile Methodology, Artificial Intelligence, Project Portfolio Management, Cost Benefit Analysis, Technical Communication, Value Propositions
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Supplier Management, Project Schedules, Project Closure, Milestones (Project Management), Scheduling, Engineering Management, Procurement, Quality Management, Project Planning, Risk Management, Risk Analysis, Budget Management, Cost Estimation, Risk Mitigation, Project Management, Quality Assurance, Timelines, Quality Control
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, Data Analysis, OpenAI, Data-Driven Decision-Making, Generative AI, Content Creation, Prompt Engineering, Content Strategy, Artificial Intelligence, Business Intelligence, Customer Support, Customer experience improvement, Operational Efficiency, Customer Service, Automation
Intermediate · Course · 1 - 4 Weeks

Queen Mary University of London
Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Time Management, Organizational Effectiveness, Organizational Leadership, Leadership and Management, Organizational Structure, Stakeholder Analysis, Business Leadership, Leadership, Leadership Development, Influencing
Advanced · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Computer Security, OSI Models, Systems Administration, Virtualization, Operating System Administration, Network Security, Information Technology, Information Systems Security, Enterprise Security, General Networking, Cybersecurity, Computer Networking, Virtual Machines, Enterprise Architecture
Beginner · Course · 1 - 3 Months

University of California, Santa Cruz
Skills you'll gain: Systems Design, Model Based Systems Engineering, Mathematical Modeling, Simulations, Control Systems, Network Model, Embedded Systems, Systems Analysis, Technical Design, Computational Logic, Digital Communications
Intermediate · Course · 1 - 4 Weeks

PwC India
Skills you'll gain: Auditing, Tax Compliance, Tax, Compliance Auditing, Tax Laws, Business Risk Management, Standard Operating Procedure, Legal Risk, Risk Mitigation, Financial Regulation, Regulatory Compliance, Law, Regulation, and Compliance, Litigation Support
Beginner · Course · 1 - 4 Weeks