Skills you'll gain: AI Personalization, Personalized Service, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Relationship Management, Workflow Management, Sales, Customer Insights, Customer Data Management, AI Enablement, AI Workflows, Microsoft Copilot, Predictive Analytics, Data Ethics, Debugging, Responsible AI, Trend Analysis

Skills you'll gain: Cross-Channel Marketing, Brand Marketing, Marketing Strategies, Marketing Effectiveness, Advertising Campaigns, Marketing Automation, Performance marketing, AI Enablement, Target Audience, Personalized Service, Information Privacy, Generative AI, Marketing Analytics, A/B Testing, Real Time Data, Key Performance Indicators (KPIs), Predictive Analytics, Customer experience improvement

Skills you'll gain: Microsoft PowerPoint, Presentations, Microsoft Office, Animations, Spreadsheet Software, Multimedia, Data Visualization, Productivity Software, Developing Training Materials, Oral Expression, Security Controls, Graphic and Visual Design, User Interface (UI), Graphics Software

Skills you'll gain: QuickBooks (Accounting Software), Expense Reports, Expense Management, Accounting Software, Bookkeeping, Accounting Records, Record Keeping, Accounting, Small Business Accounting, Accounts Payable, General Ledger, Transaction Processing, Financial Accounting, General Accounting, Financial Reporting, Data Entry

Skills you'll gain: Object Oriented Programming (OOP), Ruby (Programming Language), Program Development, File I/O, Development Environment, Maintainability, Data Structures, Computer Programming, Debugging, Performance Tuning

Skills you'll gain: Prompt Engineering, Generative AI, Prompt Engineering Tools, Prompt Patterns, Multimodal Prompts, Data Ethics, Responsible AI, Image Quality, Business Ethics, Presentations, Photo Editing, Creativity, Artificial Intelligence, Photo/Video Production and Technology, Graphic and Visual Design, Promotional Materials, Design, Customer Service, Marketing

Skills you'll gain: Software Architecture, Model View Controller, Unified Modeling Language, Object Oriented Design, Service Oriented Architecture, API Design, Web Services, Software Design Patterns, Software Design, Simple Object Access Protocol (SOAP), Microservices, Restful API, Code Review, Product Family Engineering, Software Systems, Object Oriented Programming (OOP), Java, Software Development, Software Documentation, Maintainability

Skills you'll gain: Lean Six Sigma, Process Analysis, Six Sigma Methodology, Lean Manufacturing, Lean Methodologies, Process Improvement, Quality Improvement, Process Mapping, Operational Excellence, Kaizen Methodology, Operational Efficiency, Continuous Improvement Process, Leadership, Data-Driven Decision-Making

Skills you'll gain: Secure Coding, API Testing, Application Programming Interface (API), Security Testing, Open Web Application Security Project (OWASP), Penetration Testing, Application Security, Restful API, Authentications, Personally Identifiable Information, Brute-force attacks, Security Engineering, Threat Modeling, Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Assessments, Exploitation techniques, Data Security, Business Logic, Authorization (Computing), Cybersecurity

Skills you'll gain: Retrieval-Augmented Generation, LLM Application, Natural Language Processing, Text Mining, Data-Driven Decision-Making, Usability Testing, Embeddings, Usability, Unstructured Data, Model Evaluation, Performance Metric