• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • It Service Management

Results for "it service management"


  • U

    University of Colorado Boulder

    Introduction to Crisis Management and Crisis Communication

    Skills you'll gain: Crisis Management, Strategic Communication, Communication Planning, Corporate Communications, Communication Strategies, Case Studies, Stakeholder Communications, Internal Communications, Communication

    ★ 4.6 (21) · Beginner · Course · 1 - 4 Weeks

  • S

    Skillshare

    Shopify eCommerce Ads Masterclass: Campaign Management

    Skills you'll gain: Meta Ads Manager, Data-Driven Marketing, Campaign Planning, Performance marketing, Marketing Analytics, Web Analytics, Google Analytics, Conversion Funnel Analysis

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Strategic HRM: Talent, Performance, Compensation Design

    Skills you'll gain: Performance Appraisal, Human Resource Strategy, Human Resources, Compensation Strategy, Talent Management, Human Resources Management and Planning, Human Resource Management, Human Capital, Performance Review, Compensation Management, Performance Management, Human Resource Policies, Compensation and Benefits, Employee Performance Management, Organizational Development, Employee Engagement, Workforce Development, Talent Acquisition, People Management, Employee Retention

    ★ 4.7 (182) · Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Workspace Mail Management - Français

    Skills you'll gain: Email Security, Gmail, Data Loss Prevention, Google Workspace, Threat Management, Malware Protection, Network Routing, Content Management, Record Keeping, Authentications

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Maryland, College Park

    Risk Management Planning with Expert Judgement

    Skills you'll gain: Risk Analysis, Project Risk Management, Construction Management, Project Design, Quality Assurance, Risk Management, Project Controls, Project Planning, Contract Management, Project Coordination, Contract Review, Project Management, Risk Mitigation, Cost Management, Decision Making

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Authentication, E-Commerce Features & Order Management

    Skills you'll gain: Order Management, ASP.NET, Order Management Systems, User Interface (UI) Design, .NET Framework, Authentications, User Interface and User Experience (UI/UX) Design, UI Components, User Interface (UI), User Accounts, Payment Processing, Web Design, Authorization (Computing), E-Commerce, Identity and Access Management, Payment Systems, Payment Processing and Collection, Debugging

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Build a Product Management Plan Framework in Trello

    Skills you'll gain: Kanban Principles, Workflow Management, Collaborative Software, Product Management, Product Planning, Product Lifecycle Management, Project Management Software, Project Management

    ★ 4.5 (113) · Beginner · Guided Project · Less Than 2 Hours

  • I

    IE Business School

    Market Research Essentials for Marketing Management

    Skills you'll gain: Market Research, Business Research, Market Data, Customer Insights, Data-Driven Decision-Making, Quantitative Research, Market Analysis, Data Strategy, Marketing, Data Literacy, Data Collection, Ideation

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Database Management and Core Application Development

    Skills you'll gain: Database Application, ASP.NET, Database Development, Database Management, Object-Relational Mapping, Back-End Web Development, Database Management Systems, Full-Stack Web Development, Database Software, C# (Programming Language), Database Design, Application Frameworks, Identity and Access Management, Authorization (Computing), Model View Controller, Authentications, Data Modeling, Data Migration, Data Mapping, Business Logic

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Project Management in Healthcare : Tools and Tactics

    Skills you'll gain: Healthcare Project Management, Project Risk Management, Process Improvement, Continuous Improvement Process, Risk Management, Project Performance, Risk Analysis, Health Care Procedure and Regulation, Project Management Software, Workflow Management, Project Management, Collaborative Software, Collaboration, Project Implementation, Regulatory Affairs, Health Technology, Compliance Management, Key Performance Indicators (KPIs), Operational Efficiency, Communication Strategies

    ★ 5 (7) · Intermediate · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Project on PyQt - Employee Management System

    Skills you'll gain: Frontend Integration, UI Components, User Interface (UI), MySQL, User Interface (UI) Design, Application Development, Database Application, User Flows, Application Deployment, Database Management, Application Design, Databases, SQL

    ★ 4.8 (9) · Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Monitor KPIs Live Task & Time Management

    Skills you'll gain: Risk Analysis, Trend Analysis, Project Risk Management, Project Performance, Risk Management, Dashboard, Key Performance Indicators (KPIs), Performance Metric, Project Management, Continuous Monitoring, Scope Management, Performance Measurement, Real Time Data, Budget Management, Stakeholder Communications

    Beginner · Course · 1 - 4 Weeks

1…969798…834

In summary, here are 10 of our most popular it service management courses

  • Introduction to Crisis Management and Crisis Communication: University of Colorado Boulder
  • Shopify eCommerce Ads Masterclass: Campaign Management : Skillshare
  • Strategic HRM: Talent, Performance, Compensation Design: Coursera
  • Google Workspace Mail Management - Français: Google Cloud
  • Risk Management Planning with Expert Judgement: University of Maryland, College Park
  • Authentication, E-Commerce Features & Order Management: Packt
  • Build a Product Management Plan Framework in Trello: Coursera
  • Market Research Essentials for Marketing Management: IE Business School
  • Database Management and Core Application Development: Packt
  • Project Management in Healthcare : Tools and Tactics: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok