
Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
★ 4.6 (322) · Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Generative AI Agents, Standard Operating Procedure, Customer Support, Client Support, AI literacy, Product Support, Procedure Development, AI Personalization, Customer Analysis, Personalized Service, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), AI Integrations, Customer experience improvement, Augmented and Virtual Reality (AR/VR)
★ 4.7 (12K) · Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Sales Presentation, Dashboard, B2B Sales, Sales Presentations, Dashboard Creation, Root Cause Analysis, Rapport Building, User Feedback, Strategic Partnership, Empathy & Emotional Intelligence, Sales Process, Sales Development, Customer Relationship Management (CRM) Software, Composure, Emotional Intelligence, Storytelling, Problem Solving, Proposal Writing, Responsible AI, Negotiation
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Responsible AI, Generative AI, Generative Model Architectures, LLM Application, AI literacy, Natural Language Processing, Robotics, Risk Mitigation
★ 4.7 (23K) · Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Education Software and Technology, Responsible AI, Wealth Management, Machine Learning Methods, Supervised Learning, Machine Learning, Financial Services, Applied Machine Learning, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Learning Management Systems, Digital pedagogy, Artificial Intelligence, Compliance Training, AI literacy, AI Enablement, Rapport Building, FinTech, AI Integrations, Financial Planning
★ 4.3 (25) · Intermediate · Specialization · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, Email Marketing, Email Automation, Microsoft Copilot, Marketing Automation, Data Ethics, Customer Analysis, Generative AI, Search Engine Optimization, Content Marketing, Google Gemini, Prompt Patterns, Multimodal Prompts, ChatGPT, Search Engine Marketing, Digital Marketing, Deepseek, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Sales
★ 4.7 (22) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: AI Security, Threat Detection, Large Language Modeling, Intrusion Detection and Prevention, LLM Application, Cybersecurity, Cyber Security Strategy, Applied Machine Learning, Fraud detection, AI Integrations, Cyber Engineering, IT Automation, Machine Learning Methods, Cyber Attacks, Anomaly Detection, Federated Learning, Malware Protection, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Cyber Risk
Intermediate · Course · 3 - 6 Months

Snowflake
Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Generative AI, AI Orchestration, Fine-tuning, Agentic Workflows, AI Workflows, Generative Model Architectures, LLM Application, Data Engineering, Data Manipulation, Model Context Protocol, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, AI Integrations, Artificial Intelligence, Data Warehousing, Embeddings, SQL, Data Pipelines
★ 4.8 (266) · Beginner · Professional Certificate · 1 - 3 Months

LearnQuest
Skills you'll gain: Agentic Workflows, Generative AI Agents, Agentic systems, AI Workflows, Responsible AI, Artificial Intelligence, LLM Application, AI Security, Technical Communication, Automation, AI Integrations, Risk Analysis, Feasibility Studies, Business Workflow Analysis, Process Mapping, Business Priorities, Governance, Performance Metric
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Consultative Selling, Sales Enablement, Sales Training, Sales, Decision Intelligence, Decision Support Systems, B2B Sales, AI Enablement, Sales Support, Artificial Intelligence, Decision Making, Data-Driven Decision-Making, Real Time Data, Customer Insights, Accountability, Analysis, Taking Meeting Minutes, Customer Engagement, Customer and Client Support
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Generative AI, Business Metrics, Generative Model Architectures, Machine Learning Methods, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Machine Learning Algorithms, AI literacy, Model Evaluation, LLM Application, Artificial Intelligence, Key Performance Indicators (KPIs), Performance Measurement, Performance Metric, Business Solutions
★ 4.5 (265) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Integrations, AI Enablement, Prompt Engineering, AI literacy, AI Workflows, Artificial Intelligence, Automation, Model Optimization, Operational Analysis, Configuration Management, Model Evaluation, Software Documentation, Productivity
Intermediate · Course · 1 - 4 Weeks