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  • Artificial Intelligence Customer Service

Results for "artificial intelligence customer service"


  • C

    Coursera

    AI-Powered Customer Success

    Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

    ★ 4.6 (322) · Intermediate · Specialization · 1 - 3 Months

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • I

    IBM

    Generative AI for Customer Support

    Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Generative AI Agents, Standard Operating Procedure, Customer Support, Client Support, AI literacy, Product Support, Procedure Development, AI Personalization, Customer Analysis, Personalized Service, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), AI Integrations, Customer experience improvement, Augmented and Virtual Reality (AR/VR)

    ★ 4.7 (12K) · Intermediate · Specialization · 1 - 3 Months

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • C

    Coursera

    Advanced Selling with AI & Emotional Intelligence

    Skills you'll gain: Sales Presentation, Dashboard, B2B Sales, Sales Presentations, Dashboard Creation, Root Cause Analysis, Rapport Building, User Feedback, Strategic Partnership, Empathy & Emotional Intelligence, Sales Process, Sales Development, Customer Relationship Management (CRM) Software, Composure, Emotional Intelligence, Storytelling, Problem Solving, Proposal Writing, Responsible AI, Negotiation

    Intermediate · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • I

    IBM

    Introduction to Artificial Intelligence (AI)

    Skills you'll gain: Responsible AI, Generative AI, Generative Model Architectures, LLM Application, AI literacy, Natural Language Processing, Robotics, Risk Mitigation

    ★ 4.7 (23K) · Beginner · Course · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • U

    University of Illinois Urbana-Champaign

    Artificial Intelligence in Finance and Wealth Management

    Skills you'll gain: Education Software and Technology, Responsible AI, Wealth Management, Machine Learning Methods, Supervised Learning, Machine Learning, Financial Services, Applied Machine Learning, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Learning Management Systems, Digital pedagogy, Artificial Intelligence, Compliance Training, AI literacy, AI Enablement, Rapport Building, FinTech, AI Integrations, Financial Planning

    ★ 4.3 (25) · Intermediate · Specialization · 1 - 3 Months

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • S

    SkillsBooster Academy

    AI for Marketing and Sales

    Skills you'll gain: Prompt Engineering, Email Marketing, Email Automation, Microsoft Copilot, Marketing Automation, Data Ethics, Customer Analysis, Generative AI, Search Engine Optimization, Content Marketing, Google Gemini, Prompt Patterns, Multimodal Prompts, ChatGPT, Search Engine Marketing, Digital Marketing, Deepseek, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Sales

    ★ 4.7 (22) · Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered

What brings you to Coursera today?

  • P

    Packt

    Artificial Intelligence for Cybersecurity

    Skills you'll gain: AI Security, Threat Detection, Large Language Modeling, Intrusion Detection and Prevention, LLM Application, Cybersecurity, Cyber Security Strategy, Applied Machine Learning, Fraud detection, AI Integrations, Cyber Engineering, IT Automation, Machine Learning Methods, Cyber Attacks, Anomaly Detection, Federated Learning, Malware Protection, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Cyber Risk

    Intermediate · Course · 3 - 6 Months

    Category: New
    New
    Category: Credit offered
    Credit offered
  • S

    Snowflake

    Snowflake Generative AI

    Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Generative AI, AI Orchestration, Fine-tuning, Agentic Workflows, AI Workflows, Generative Model Architectures, LLM Application, Data Engineering, Data Manipulation, Model Context Protocol, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, AI Integrations, Artificial Intelligence, Data Warehousing, Embeddings, SQL, Data Pipelines

    ★ 4.8 (266) · Beginner · Professional Certificate · 1 - 3 Months

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • L

    LearnQuest

    AI Agents 101: Foundations of AI Agents

    Skills you'll gain: Agentic Workflows, Generative AI Agents, Agentic systems, AI Workflows, Responsible AI, Artificial Intelligence, LLM Application, AI Security, Technical Communication, Automation, AI Integrations, Risk Analysis, Feasibility Studies, Business Workflow Analysis, Process Mapping, Business Priorities, Governance, Performance Metric

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Credit offered
    Credit offered
  • C

    Coursera

    AI Tools for Seller

    Skills you'll gain: Responsible AI, Consultative Selling, Sales Enablement, Sales Training, Sales, Decision Intelligence, Decision Support Systems, B2B Sales, AI Enablement, Sales Support, Artificial Intelligence, Decision Making, Data-Driven Decision-Making, Real Time Data, Customer Insights, Accountability, Analysis, Taking Meeting Minutes, Customer Engagement, Customer and Client Support

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • A

    Amazon Web Services

    Exploring Artificial Intelligence Use Cases and Applications

    Skills you'll gain: Generative AI, Business Metrics, Generative Model Architectures, Machine Learning Methods, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Machine Learning Algorithms, AI literacy, Model Evaluation, LLM Application, Artificial Intelligence, Key Performance Indicators (KPIs), Performance Measurement, Performance Metric, Business Solutions

    ★ 4.5 (265) · Beginner · Course · 1 - 4 Weeks

    Category: Free
    Free
    Category: Credit offered
    Credit offered
  • C

    Coursera

    Integrate AI Insights

    Skills you'll gain: AI Integrations, AI Enablement, Prompt Engineering, AI literacy, AI Workflows, Artificial Intelligence, Automation, Model Optimization, Operational Analysis, Configuration Management, Model Evaluation, Software Documentation, Productivity

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
1234…711

In summary, here are 10 of our most popular artificial intelligence customer service courses

  • AI-Powered Customer Success: Coursera
  • Generative AI for Customer Support: IBM
  • Advanced Selling with AI & Emotional Intelligence: Coursera
  • Introduction to Artificial Intelligence (AI): IBM
  • Artificial Intelligence in Finance and Wealth Management: University of Illinois Urbana-Champaign
  • AI for Marketing and Sales: SkillsBooster Academy
  • Artificial Intelligence for Cybersecurity: Packt
  • Snowflake Generative AI: Snowflake
  • AI Agents 101: Foundations of AI Agents: LearnQuest
  • AI Tools for Seller: Coursera

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