
Alex Genadinik
Skills you'll gain: Active Listening, Customer experience improvement, Customer Retention, Empathy, Customer Service, Customer and Client Support, Client Support, Surveys, Non-Verbal Communication, Market Research, Customer Support, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
★ 5 (7) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Storytelling, Client Services, Presentations, Logo Design, Visual Storytelling, Sales Presentations, Oral Expression, Brand Strategy, Branding, Sales Prospecting, Business Strategy, Proposal Writing, Case Studies, Business Planning, Portfolio Management, Search Engine Optimization, Goal Setting, Web Presence, Customer Acquisition Management, Creativity
Beginner · Specialization · 1 - 3 Months

Fractal Analytics
Skills you'll gain: Responsible AI, A/B Testing, Design Thinking, Ideation, Generative AI, User Centered Design, Design and Product, Data Ethics, Experience Design, Innovation, User Research, Data Storytelling, Dashboard, AI literacy, Data Analysis, Artificial Intelligence, Prompt Engineering, Critical Thinking, Business Consulting, Problem Solving
★ 4.6 (225) · Beginner · Specialization · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Customer Retention, Active Listening, Customer Service, Customer Advocacy, Personalized Service, Non-Verbal Communication, Customer experience improvement, Customer Relationship Building, Brand Loyalty, Empathy, Client Services, Customer and Client Support, Customer Engagement, Customer Support, Interpersonal Communications, Compassion, Emotional Intelligence
Mixed · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Customer experience improvement, Customer Service, Customer Retention, Customer experience strategy (CX), Client Services, Customer Complaint Resolution, Customer Relationship Building, Customer Engagement, Brand Loyalty, Experience Design, Process Analysis, Process Improvement, Continuous Improvement Process
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Brand Loyalty, Customer Relationship Building, Customer experience improvement, Customer Retention, Customer Data Management, Customer Engagement, Organizational Strategy, Marketing Automation, Salesforce, Customer Insights, Value Propositions, Strategic Planning, Portfolio Management
★ 4.6 (48) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Client Services, Presentations, Logo Design, Sales Presentations, Oral Expression, Brand Strategy, Branding, Workflow Management, Graphic Design, Creative Design, Verbal Communication Skills, Style Guides, Relationship Management, Process Management, Ideation, Customer Insights, Typography, Design Research, Business Research, Project Documentation
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Brand Strategy, Branding, Storytelling, Experience Design, Brand Management, Digital Brand Strategy, Journey Mapping, Design Strategies, Creative Design, User Experience Design, Visual Storytelling, Style Guides, Marketing Psychology, Cross-Channel Marketing, Consumer Behaviour, Design Elements And Principles
Intermediate · Course · 1 - 4 Weeks

Skillshare
Skills you'll gain: Packaging and Labeling, Brand Strategy, Competitive Analysis, Presentations, Content Creation, Target Audience, Web Presence, Creative Design, Storytelling, Branding, Logo Design, Social Media Content, Design Strategies, Social Media, Visual Storytelling, Brand Marketing, Content Development and Management, Process Development, Style Guides, Oral Expression
★ 4.9 (8) · Beginner · Specialization · 3 - 6 Months

John Wiley & Sons
Skills you'll gain: Product Strategy, Product Planning, Product Management, Prototyping, Product Development, New Product Development, Technical Product Management, Stakeholder Engagement, Stakeholder Management, Design and Product, Design Thinking, Team Management, Product Design, Continuous Delivery, Organizational Structure, Cross-Functional Team Leadership, Design Strategies, Design, Customer Service, Design Specifications
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Product Development, New Product Development, Wireframing, Product Design, User Experience Design, Prototyping, Persona (User Experience), Design Thinking, Experience Design, Conceptual Design, Agile Product Development, Product Testing, Project Management, Product Lifecycle Management, Product Management, Service Design, Agile Methodology
★ 4.2 (101) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Packaging and Labeling, Competitive Analysis, Presentations, Design Strategies, Adobe Illustrator, Graphic Design, Branding, Market Analysis, Digital Design, Graphic and Visual Design, Adobe Photoshop, Design Elements And Principles, Personal Development, Ideation, Process Development, Strategic Thinking, Design Research, Professional Development, Creative Thinking
Intermediate · Course · 1 - 4 Weeks