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Results for "customer+intelligence"


  • Status: New
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    Status: Free Trial
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    Coursera

    Customer Analytics & Intelligence

    Skills you'll gain: HubSpot CRM, Brand Awareness, Surveys, Survey Creation, Marketing Analytics, Google Analytics, Customer Analysis, Customer Service, Customer Relationship Management (CRM) Software, Customer Insights, Customer experience improvement, Customer Relationship Management, A/B Testing, AI Product Strategy, Target Audience, Customer Data Management, Customer Retention, Data Analysis, Digital Marketing, Performance Measurement

    4.5
    Rating, 4.5 out of 5 stars
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    128 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
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    Coursera

    Product Intelligence: Unlock Insights for Product Success

    Skills you'll gain: Data Storytelling, Data Presentation, Data-Driven Decision-Making, Strategic Decision-Making, Product Management, Customer Insights, Data Analysis, Forecasting, A/B Testing, Business Analytics, Analytics, Prioritization, Statistical Analysis, Business Metrics, User Research, Customer Retention, Machine Learning Methods, Root Cause Analysis, Statistical Methods, Stakeholder Communications

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
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    Microsoft

    AI-powered Customer Intelligence with Microsoft Copilot

    Skills you'll gain: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Sales Enablement, Microsoft 365, Persona Development, Data Cleansing, Sales Management, Data Quality, Sales, Anomaly Detection, Generative Adversarial Networks (GANs), Data Ethics, Generative AI, Marketing Analytics, Marketing Design, Marketing Automation

    4.5
    Rating, 4.5 out of 5 stars
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    74 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
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    AI Business School

    AI for Customer care

    Skills you'll gain: Agentic Workflows, Prompt Engineering, AI Workflows, Generative AI Agents, Generative AI, Productivity, AI Personalization, Workflow Management, No-Code Development, Responsible AI, Risk Management, AI Orchestration, Large Language Modeling, AI Enablement, Self Service Technologies, ChatGPT, Training Programs, LLM Application, Artificial Intelligence, Innovation

    Beginner · Specialization · 1 - 3 Months

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    AI CERTs

    AI for Marketing

    Skills you'll gain: AI Personalization, Marketing Automation, Cross-Channel Marketing, Marketing Effectiveness, Email Marketing, Marketing, Content Marketing, Marketing Analytics, Marketing Strategies, Customer Engagement, Responsible AI, AI Enablement, Data-Driven Decision-Making, Social Media Campaigns, Artificial Intelligence, Customer experience improvement, Generative AI Agents, Generative AI, AI Workflows

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    Coursera

    Analyze and Respond to Customer Sentiment

    Skills you'll gain: Customer Service, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Relationship Management, Customer Engagement, Customer Data Management, Customer Insights, Digital Marketing, Trend Analysis, Data Analysis, Business Reporting

    Beginner · Course · 1 - 4 Weeks

What brings you to Coursera today?

  • Status: New
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    Alex Genadinik

    Customer Service With ChatGPT And By Creating A Custom GPT

    Skills you'll gain: ChatGPT, Customer Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer experience improvement, Employee Training, Technology Strategies, Standard Operating Procedure

    Mixed · Course · 1 - 4 Weeks

  • Status: New
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    Microsoft

    CRM Integration and AI for Customer Management

    Skills you'll gain: AI Personalization, Customer Engagement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Relationship Management, Workflow Management, Sales, Customer Insights, Customer Data Management, AI Enablement, AI Workflows, Microsoft Copilot, Debugging, Data Ethics, Responsible AI, Trend Analysis, Information Privacy, Personally Identifiable Information, Data Quality

    Advanced · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    AI-Powered Customer Success

    Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

    4.6
    Rating, 4.6 out of 5 stars
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    298 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: New
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    AI CERTs

    Customer Service with AI

    Skills you'll gain: AI Personalization, AI Product Strategy, Customer Service, Customer Insights, Customer Analysis, AI Enablement, Customer Data Management, Customer experience strategy (CX), Customer and Client Support, Data Ethics, Customer Relationship Building, Customer Engagement, Customer Retention, Artificial Intelligence and Machine Learning (AI/ML), Customer Success Management, Generative AI Agents, Generative AI, Emerging Technologies

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
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    Microsoft

    Smarter Content and Communications with Microsoft Copilot

    Skills you'll gain: Prompt Engineering, Microsoft Copilot, Content Performance Analysis, Marketing and Public Relations, Editing, Customer Insights, Content Development and Management, Proofreading, Public Relations, Integrated Marketing Communications, Customer Analysis, Content Creation, Marketing Communications, Persona Development, Writing and Editing, Content Management, Content Marketing, Content Strategy, Generative AI, Marketing Strategies

    4.6
    Rating, 4.6 out of 5 stars
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    194 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI for Business Intelligence (BI) Analysts

    Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Interactive Data Visualization, Business Intelligence, Data Presentation, Infographics, Data Visualization, Dashboard, Real Time Data, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, AI Workflows, Responsible AI, AI Personalization, SQL, Data Analysis, Machine Learning

    4.7
    Rating, 4.7 out of 5 stars
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    11K reviews

    Intermediate · Specialization · 1 - 3 Months

1234…9

In summary, here are 10 of our most popular customer+intelligence courses

  • Customer Analytics & Intelligence: Coursera
  • Product Intelligence: Unlock Insights for Product Success: Coursera
  • AI-powered Customer Intelligence with Microsoft Copilot: Microsoft
  • AI for Customer care: AI Business School
  • AI for Marketing: AI CERTs
  • Analyze and Respond to Customer Sentiment: Coursera
  • Customer Service With ChatGPT And By Creating A Custom GPT: Alex Genadinik
  • CRM Integration and AI for Customer Management: Microsoft
  • AI-Powered Customer Success: Coursera
  • Customer Service with AI: AI CERTs

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