
Skills you'll gain: Information Systems Security, Business Process Modeling, Security Management, Systems Development Life Cycle, Systems Development, Information Systems, Cyber Attacks, Cybersecurity, Management Information Systems, Business Process Management, Enterprise Resource Planning, IT Management, Requirements Analysis, Incident Response, Business Process, Computer Security Incident Management, Database Management Systems, Business Intelligence, Cloud Computing, Data Management
Beginner · Specialization · 1 - 3 Months

University of Minnesota
Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Analysis, Business Systems, Cyber Attacks, Cloud Computing, Cyber Security Strategy, Cloud Services, IT Management, Change Management, Business Software, Organizational Change, Technology Strategies, Information Technology, Project Management, Critical Thinking
★ 4.8 (2.2K) · Beginner · Specialization · 3 - 6 Months

John Wiley & Sons
Skills you'll gain: Information Management, Cybersecurity, Data Management, Information Systems, Security Awareness, Database Management, Management Information Systems, Relational Databases, Data Warehousing, Information Technology, Data Governance, Risk Management, Big Data, Business Strategy, Information Privacy, Digital Transformation, Business Analysis, Business Process, Business Process Management, Decision Making
Beginner · Specialization · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Supply Chain Systems, Reverse Logistics, Supply Chain Management, Transportation, Supply Chain, and Logistics, Supply Chain, Warehouse Operations, Supply Chain Planning, Operations Management, Inventory and Warehousing, Operations, Order Delivery, Transportation Operations, Warehousing, Logistics Management, Warehouse Management, Order Management Systems, Transportation Management, Supply Management, Enterprise Resource Planning, Customer Relationship Management
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: AI Security, Responsible AI, General Data Protection Regulation (GDPR), Personally Identifiable Information, Data Governance, Cyber Governance, Information Privacy, Cloud Security, MLOps (Machine Learning Operations), Security Architecture Review, Vulnerability Assessments, Regulatory Compliance, Law, Regulation, and Compliance, Audit Working Papers, Threat Modeling, Record Keeping, Vulnerability Management, AI literacy, Hardening, Security Testing
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Copilot, Responsible AI, Generative AI Agents, Microsoft Power Platform, AI literacy, Power Platform Architecture & Technical Design, Governance, Agentic Workflows, Data Governance, Microsoft 365, Application Lifecycle Management, Product Lifecycle Management, Enterprise Application Management, Configuration Management, User Provisioning, Agentic systems, Technical Writing, Continuous Monitoring, Trend Analysis, Verification And Validation
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Desktop Support, Package and Software Management, Technical Support and Services, Computer Hardware, Technical Support, Software Installation, System Support, Network Support, General Networking, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Technical Writing, Computer Systems, Linux
★ 4.8 (165K) · Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Incident Response, Information Technology, Change Requests, Service Level, Operations Management, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation
★ 4.6 (112) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Management, IT Automation, Change Requests, Automation, Problem Solving, Data Integration, Design, Order Fulfillment
★ 4.4 (18) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Enterprise Resource Planning, Business Systems, Customer Relationship Management, Business Process, Management Information Systems, Process Management, Process Analysis, Process Design, Information Systems, Business Process Reengineering, Organizational Structure, Operational Efficiency, Organizational Strategy, Workflow Management, Business Transformation, Customer Relationship Management (CRM) Software, Business Workflow Analysis, Enterprise Application Management, Organizational Effectiveness, Process Improvement
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Service Management, IT Service Management, Information Technology, IT Management, Information Technology Operations, Operations Management, Asset Management, Operations
★ 4.5 (82) · Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Cloud Infrastructure, Technical Consulting, System Configuration, Cloud Computing, Cloud Services, Servers, Network Administration, Network Infrastructure, Data Storage
★ 4.8 (27K) · Beginner · Course · 1 - 3 Months
Top-rated Information Technology Operations courses offered by Pearson on Coursera.
Earn a certificate in Information Technology Operations from top universities and companies.
Top-rated beginner-friendly Information Technology Operations courses with no prerequisites.