
Coursera
Skills you'll gain: Customer experience improvement, Journey Mapping, Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, AI Integrations, Analysis, Design
★ 4 (6) · Intermediate · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: ArcGIS, GIS Software, Spatial Data Analysis, Spatial Analysis, Geographic Information Systems, Datamaps, Geospatial Mapping, Data Mapping, Data Manipulation, Data Compilation, Data Processing, Typography, Data Storytelling, Design Elements And Principles
★ 4.8 (3.1K) · Beginner · Specialization · 3 - 6 Months

ESSCA School of Management
Skills you'll gain: Journey Mapping, Design Thinking, Innovation, User Experience, Persona (User Experience), Ideation, User Research, User Centered Design, UI/UX Strategy, Customer Insights, Needs Assessment, Generative AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Journey Mapping, User Experience, Design Strategies, UI/UX Strategy
Intermediate · Course · 1 - 4 Weeks

ESSCA School of Management
Skills you'll gain: Journey Mapping, Persona (User Experience), Design Thinking, Ideation, AI powered creativity, Innovation, Creative Thinking, Creativity, User Experience, Persona Development, Brainstorming, Human Centered Design, Creative Problem-Solving, Generative AI, AI literacy, User Research, Product Development, Customer Analysis, Customer Insights, Market Research
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Journey Mapping, User Experience Design, Persona (User Experience), Design Research, User Research
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Journey Mapping, User Experience, Experience Design, Design Strategies, Service Design, Customer experience improvement, User Experience Design, Customer Engagement, UI/UX Strategy, User Interface and User Experience (UI/UX) Design, Design Research, Customer Insights, Dependency Analysis, Cross-Functional Collaboration, Business Strategy, Strategic Prioritization, Stakeholder Engagement, Product Strategy, Prioritization
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Insights, Customer Analysis, AI Personalization, Data Storytelling, Conversion Funnel Analysis, Campaign Management, Customer Data Management, Data-Driven Marketing, Marketing Analytics, Data Presentation, Power BI, Customer Relationship Management (CRM) Software, Upselling, Customer Relationship Management, Personalized Campaigns, Cross-Channel Marketing, Performance Reporting, Key Performance Indicators (KPIs), Campaign Planning, Email Marketing
Beginner · Specialization · 3 - 6 Months
IE Business School
Skills you'll gain: Brand Strategy, Value Propositions, Customer experience strategy (CX), Storytelling, Branding, Customer experience improvement, Content Marketing, Content Creation, Driving engagement, Logo Design, Drive Engagement, Journey Mapping, Target Market, Target Audience, Brand Management, Journalism, Campaign Management, Creativity, Marketing Operations, Communication
★ 4.6 (1.8K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Vibe coding, AI powered creativity, Debugging, Prompt Patterns, Brainstorming, Planning, Application Development, Generative AI, Data Wrangling, Data Analysis, Content Creation, Presentations, Responsible AI, Report Writing, Business Communication, Artificial Intelligence, Data Visualization, Research, Project Management, Machine Learning
★ 4.8 (12K) · Beginner · Professional Certificate · 3 - 6 Months

Macmillan Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Figma (Design Software), Usability Testing, Responsive Web Design, User Interface (UI), Journey Mapping, User Experience Design, Usability, Wireframing, User Interface (UI) Design, Prototyping, User Experience, Interactive Design, User Flows, Front-End Web Development, Web Design and Development, Design Strategies, Mockups, User Centered Design, User Interface and User Experience (UI/UX) Design, Interaction Design
★ 4.4 (426) · Intermediate · Specialization · 3 - 6 Months
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