
Skills you'll gain: Customer Retention, Brand Awareness, Planning, Brainstorming, User Feedback, Timelines, Stakeholder Communications, Cross-Functional Team Leadership, Team Performance Management, Meeting Facilitation, HubSpot CRM, Employee Surveys, Customer Relationship Management (CRM) Software, Customer experience strategy (CX), Team Leadership, Project Planning, Looker (Software), Dashboard, Kanban Principles, Marketing
Intermediate · Specialization · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Human Resource Strategy, Employee Training, Digital Transformation, Organizational Strategy, Human Resources, Supply Chain Management, E-Commerce, Customer experience strategy (CX), Supply Chain, Retail Store Operations, Brand Strategy, Talent Management, Branding, Customer experience improvement, Marketing Strategies, Performance Management, Analytics
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Process Mapping, Business Workflow Analysis, Workflow Management, Process Analysis, Business Process Reengineering, Process Improvement, Process Management, Process Optimization, Team Performance Management, Business Process Automation, Performance Measurement, Performance Metric, Automation, Key Performance Indicators (KPIs), Business Metrics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Workflow Management, Google Workspace, Process Design, Business Process Automation, Business Workflow Analysis, Process Analysis, Automation, Governance Risk Management and Compliance, Compliance Auditing, Compliance Reporting, Document Management, Business Process Improvement, Compliance Management, Governance, Auditing, Business Logic
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Closing (Sales), Price Negotiation, Sales Management, Sales Operations, B2B Sales, Sales Process, Negotiation, Selling Techniques, Enterprise Sales, Sales Pipelines, Sales Presentation, Sales, Presentations, Sales Presentations, Stakeholder Analysis, Strategic Planning, Stakeholder Management, Conversion Funnel Analysis, Planning, Decision Making
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Backlogs, Workflow Management, Process Design, Business Process Automation, Slack (Software), Automation, AI Workflows, Process Improvement, Process Improvement and Optimization, AI Enablement, Project Management Software, No-Code Development, Kanban Principles, Agile Project Management, Agile Methodology, Maintainability, Governance, Project Documentation, Collaborative Software
Beginner · Course · 1 - 3 Months

Skills you'll gain: Project Management Life Cycle, Backlogs, Stakeholder Communications, Timelines, Project Management, Workflow Management, Stakeholder Management, Waterfall Methodology, Agile Methodology, Agile Project Management, Project Management Software, Project Schedules, Project Planning, Scheduling, Risk Mitigation, Data-Driven Decision-Making, Dependency Analysis, Decision Making, Risk Analysis
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Project Schedules, Application Programming Interface (API), IT Automation, Scheduling, Scripting, Sprint Planning, Project Management Software, Performance Metric, Automation, Restful API, Scripting Languages, Operational Efficiency, Business Metrics, Performance Measurement, Process Improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Robotic Process Automation, Data Manipulation, Email Automation, Web Scraping, User Interface (UI), Business Process Automation, Automation, UI Components, Human Computer Interaction, Context Management, Network Protocols, Data Import/Export, Software Development Tools, Data Management, Computing Platforms, Package and Software Management, Application Deployment, Programming Principles, Document Management, Spreadsheet Software
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Customer experience strategy (CX), Marketing Strategies, Brand Loyalty, Marketing Effectiveness, Return On Investment, Strategic Marketing, Campaign Planning, Marketing Planning, Marketing Budgets, Customer Engagement, Integrated Marketing Communications, Digital Brand Strategy, Cross-Channel Marketing, Data-Driven Marketing, Marketing Channel, Go To Market Strategy, Marketing Analytics, Case Studies, Revenue Forecasting, Strategic Planning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Business Process Modeling, Process Analysis, Business Process Improvement, Process Design, Business Process Management, Process Improvement, Lean Methodologies, Systems Thinking, Lean Six Sigma, Change Management, Quality Improvement, Process Flow Diagrams, Six Sigma Methodology, Stakeholder Analysis, Agile Methodology, Matrix Management, Dataflow, Prioritization, Generative AI
Beginner · Course · 1 - 3 Months

Skills you'll gain: Quality Management, Project Closure, Scope Management, Team Management, Product Quality (QA/QC), Sprint Retrospectives, Project Management, Project Planning, Agile Project Management, Quality Assessment, Quality Assurance, Backlogs, Team Leadership, Project Scoping, Agile Software Development, Project Management Life Cycle, Stakeholder Communications, Change Management, Web Presence, Interviewing Skills
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months