
Coursera
Skills you'll gain: Root Cause Analysis, Pareto Chart, Operational Analysis, Analytical Skills, Data Analysis, Data Validation, Diagram Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Threat Intelligence, Cyber Threat Hunting, Threat Detection, Vulnerability Assessments, Incident Response, Security Information and Event Management (SIEM), Cybersecurity, Threat Management, Computer Security Incident Management, IT Security Architecture, Cloud Security, Security Architecture Review, Cyber Risk, Cyber Security Policies, Data Security, Network Security, Cyber Security Strategy, Malware Protection, Cyber Attacks, Risk Management
★ 4.7 (6) · Beginner · Specialization · 1 - 4 Weeks

Coursera
Skills you'll gain: Issue Tracking, Problem Management, AI Enablement, Help Desk Support, End User Training and Support, Project Management Software, Self Service Technologies
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Active Listening, Influencing, Negotiation, Leadership, Professional Development, Personal Development, Conflict Management, Decision Making, Persuasive Communication, Rapport Building, Leadership Development, Relationship Building, Business Ethics, Professionalism, Communication, Relationship Management, Ethical Standards And Conduct, Interpersonal Communications, Verbal Communication Skills, Communication Strategies
★ 4.6 (144) · Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Problem Management, Issue Tracking, Network Troubleshooting, Collaborative Software, Incident Management, Help Desk Support, Debugging, System Support, Governance, Incident Response, Solution Design, Cyber Governance, Change Control, Content Management Systems, IT Management, Systems Analysis, Identity and Access Management, Technical Documentation, Software Documentation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Problem Solving, Problem Management, Network Troubleshooting, Authorization (Computing), Identity and Access Management, Role-Based Access Control (RBAC), End User Training and Support, Data Access, Content Management Systems, Data Management, Information Technology
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Intrusion Detection and Prevention, Model Evaluation, Incident Response, Threat Detection, Computer Security Incident Management, Distributed Denial-Of-Service (DDoS) Attacks, Cybersecurity, Anomaly Detection, Incident Management, Threat Management, Model Training, Continuous Monitoring, Cyber Security Policies, System Monitoring, AI Security, Virtual Machines, Network Security, Machine Learning Methods, Network Analysis, Data Analysis
★ 4.8 (8) · Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Root Cause Analysis, Problem Management, Solution Delivery, Issue Tracking, Plan Execution, Corrective and Preventive Action (CAPA), Sprint Planning, Milestones (Project Management), Discussion Facilitation, Project Management Software, Performance Measurement, Accountability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardening, Performance Tuning, Systems Analysis, Virtual Environment, Virtualization and Virtual Machines, Operating System Administration, Memory Management, End User Training and Support, Help Desk Support, Debugging, Service Management, User Accounts, OS Process Management, Scripting, Record Keeping, Cloud Deployment
★ 4.3 (12) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Debugging, Technical Communication, Network Troubleshooting, Performance Tuning, Problem Management, Technical Documentation, System Monitoring, Capacity Management, Incident Management, Memory Management, Continuous Integration, Continuous Monitoring
★ 4.6 (3.1K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: People Analytics, Root Cause Analysis, HR Tech, Problem Management, Workforce Management, ChatGPT, Report Writing, Miro AI, Problem Solving, Prompt Engineering, Responsible AI, Creative Problem-Solving, Diagram Design, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data Integrity, Data Quality, Data Validation, Excel Formulas, Spreadsheet Software, Data Mapping, Auditing, Google Sheets, Case Studies, Microsoft Excel
Advanced · Course · 1 - 4 Weeks