Vertriebs-Kurse können Ihnen helfen zu lernen, wie Kundengespräche geführt, Angebote entwickelt und Beziehungen aufgebaut werden. Sie können Fähigkeiten in Kommunikation, Bedarfsermittlung, Verhandlung und Pipeline-Management aufbauen. Viele Kurse stellen Beispiele und Werkzeuge aus der Praxis vor.

Kompetenzen, die Sie erwerben: Logistics Management, Customer Service, Logistics, Inventory Management, Order Delivery, Transportation, Supply Chain, and Logistics, Inventory Control, Inventory Management System, Supply Chain, Supply Chain Systems, Customer experience improvement, Materials Management, Customer experience strategy (CX), Service Level, Supply Chain Planning, Marketing Operations, Service Improvement, Operational Efficiency
Mittel · Kurs · 1–4 Wochen

Kompetenzen, die Sie erwerben: Kundenbetreuung, Marketing, Nutzerforschung, Kundeneinblicke, Zielpublikum, Marktforschung, Benutzer-Feedback
Anfänger · angeleitetes Projekt · Weniger als 2 Stunden

Fundação Instituto de Administração
Kompetenzen, die Sie erwerben: Customer Success Management, Customer Relationship Building, Customer Relationship Management, Consultative Approaches, Market Analysis, Market Opportunities, Organizational Structure, Market Data, Business Relationship Management, Rapport Building, Business Modeling, Business Solutions, Business Technologies, Active Listening, Consulting, Relationship Building, Technology Solutions
Anfänger · Kurs · 1–4 Wochen

Kompetenzen, die Sie erwerben: Canva (Software), Developing Training Materials, Design Elements And Principles, Product Promotion, Creative Design, Design, Design Software, Graphic and Visual Design Software, Graphic and Visual Design, Content Creation, Graphic Design, Selling Techniques, Layout Design, Commercialization, Sales
Anfänger · angeleitetes Projekt · Weniger als 2 Stunden

Coursera
Kompetenzen, die Sie erwerben: Kundenbetreuung, Automatisierung, Generative KI, Prompt Engineering Tools, Multimodale Aufforderungen, Verbesserung der Kundenerfahrung, Produktunterstützung, Operative Effizienz, E-Mail-Automatisierung, AI-Personalisierung, Schnelles Engineering, Personalisierter Service
Anfänger · Kurs · 1–4 Wochen

Kompetenzen, die Sie erwerben: Storytelling, Presentations, Microsoft PowerPoint, Oral Expression, Business Communication, Public Speaking, Verbal Communication Skills, Sales Presentations, Persuasive Communication, Drive Engagement, Target Audience
Mittel · Kurs · 1–4 Wochen

Alex Genadinik
Kompetenzen, die Sie erwerben: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Customer experience improvement, Customer Complaint Resolution, Personalized Service, Service Recovery, Active Listening
Gemischt · Kurs · 1–4 Wochen

University of Maryland, College Park
Kompetenzen, die Sie erwerben: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Customer Relationship Building, Customer Relationship Management, Brand Loyalty, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Customer Data Management, B2B Sales, Target Market, Operating Cost, Strategic Decision-Making
Anfänger · Kurs · 1–4 Wochen

Real Madrid Graduate School Universidad Europea
Kompetenzen, die Sie erwerben: Global Marketing, Cultural Sensitivity, Customer Engagement, Revenue Management, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Marketing Strategy and Techniques, Personalized Service, Brand Management, Price Negotiation, Customer Relationship Management, Business Modeling, Innovation, Content Strategy, User Experience Design, Digital Transformation, Data-Driven Decision-Making, Business Management, Artificial Intelligence, Metadata Management
Anfänger · Kurs · 1–4 Wochen

Kompetenzen, die Sie erwerben: Canva (Software), Marketing Collateral, Marketing Materials, Workflow Management, Graphic Design, Customer Engagement, Layout Design, Information Architecture, Design, Ideation, Digital Publishing, Marketing, Entrepreneurship, Digital Content, Business
Mittel · angeleitetes Projekt · Weniger als 2 Stunden

Banco Interamericano de Desarrollo
Kompetenzen, die Sie erwerben: Digital Transformation, Business Transformation, digital literacy, Technology Strategies, Sustainable Business, Benchmarking, Process Improvement, Automation, Operational Efficiency, Market Opportunities, Emerging Technologies, Innovation, Market Trend, Data-Driven Decision-Making
Anfänger · Kurs · 1–4 Wochen

Logical Operations
Kompetenzen, die Sie erwerben: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Friendliness, Customer Analysis, Communication Strategies, Active Listening, Conflict Management, Crisis Management, Crisis Intervention
Gemischt · Kurs · 1–3 Monate