Vertriebs-Kurse können Ihnen helfen zu lernen, wie Kundengespräche geführt, Angebote entwickelt und Beziehungen aufgebaut werden. Sie können Fähigkeiten in Kommunikation, Bedarfsermittlung, Verhandlung und Pipeline-Management aufbauen. Viele Kurse stellen Beispiele und Werkzeuge aus der Praxis vor.

CVS Health
Kompetenzen, die Sie erwerben: Kundenbetreuung, Einzelhandelsverkäufe, Nonverbale Kommunikation, Kommunikation, Fähigkeit, Fristen einzuhalten, Analyse der Grundursache, Einfühlungsvermögen, Konfliktmanagement, Aktives Zuhören, Zeitmanagement, Problemlösung, Positivität, Deeskalationstechniken, Lösung von Kundenbeschwerden, Betrieb von Einzelhandelsgeschäften, Transaktionsverarbeitung, Begrüßung der Kunden, Call Center Erfahrung
Anfänger · Kurs · 1–4 Wochen

Kompetenzen, die Sie erwerben: Competitive Analysis, Data-Driven Decision-Making, Risk Analysis, Risk Mitigation, Risk Management Framework, Competitive Intelligence, Risk Management, Gap Analysis, Strategic Thinking, Research Reports, Market Analysis, Analysis, Business Strategy, Product Strategy, Benchmarking, Case Studies, Data Visualization, Strategic Prioritization
Anfänger · Kurs · 1–4 Wochen

Interplay Learning
Kompetenzen, die Sie erwerben: Punch Work, Project Closure, Operational Efficiency, HVAC, Verification And Validation, Client Services, System Testing, Customer Service, Corrective and Preventive Action (CAPA), Active Listening, Customer Relationship Building, Facility Repair And Maintenance, Customer experience improvement, Communication, Communication Strategies, Service Improvement, Hardware Troubleshooting, Problem Management, Professionalism, Facility Management and Maintenance
Anfänger · Kurs · 1–3 Monate

Kompetenzen, die Sie erwerben: AI Product Strategy, Generative AI, Responsible AI, Decision Intelligence, Strategic Thinking, Business Strategy, Key Performance Indicators (KPIs), Technology Strategies, Performance Measurement, Business Metrics, Environmental Social And Corporate Governance (ESG), Business Priorities, Digital Transformation, Verbal Strategic Communication, Technical Communication, Competitive Intelligence, Corporate Sustainability, Strategic Prioritization, Competitive Analysis, Benchmarking
Mittel · Kurs · 1–3 Monate

Microsoft
Kompetenzen, die Sie erwerben: Mediation, Customer Complaint Resolution, Root Cause Analysis, Conflict Management, Discussion Facilitation, Solution Design, AI literacy, Professionalism, Service Improvement, Customer Service, Customer experience improvement, Quality Improvement, Problem Solving, Decision Intelligence, Service Recovery, AI Enablement, Customer Analysis, Customer Insights, Customer Success Management, Customer Engagement
Anfänger · Kurs · 1–3 Monate

Automatic Data Processing, Inc. (ADP)
Kompetenzen, die Sie erwerben: Gehaltsabrechnung, Lohn- und Gehaltsabrechnung, Engagement der Mitarbeiter, Vergütungsmanagement, Kommunikations-Strategien, Kundenbetreuung, Verwaltung der Gehaltsabrechnung
Anfänger · Kurs · 1–4 Wochen

Universidad Nacional Autónoma de México
Kompetenzen, die Sie erwerben: Overcoming Objections, Negotiation, Closing (Sales), Active Listening, Cooperation, Workplace inclusivity, Customer Analysis, Composure, Communication Strategies, Teamwork, Interpersonal Communications, Team Building, Communication, Conflict Management, Relationship Building, Collaboration, Strategic Partnership, Organizational Effectiveness, Leadership, Persuasive Communication
Mittel · Spezialisierung · 3–6 Monate

Fundação Instituto de Administração
Kompetenzen, die Sie erwerben: Strategic Leadership, Strategic Marketing, Business Strategy, Stakeholder Analysis, Business Strategies, Leadership Studies, Marketing Strategies, Marketing, Leadership, Leadership Development, Organizational Leadership, Business Modeling, Marketing Strategy and Techniques, Brand Marketing, Customer Analysis, Strategic Planning, Strategic Thinking, Organizational Strategy, Corporate Strategy, Financial Analysis
Anfänger · Spezialisierung · 3–6 Monate

Kompetenzen, die Sie erwerben: QuickBooks (Accounting Software), Accounts Payable, Cash Handling, Accounting Software, Bookkeeping, Accounts Payable and Receivable, Payroll Administration, Accounts Receivable, Financial Reporting, Banking, Accounting, Small Business Accounting, Payroll Processing, Payroll, Inventory Accounting, Operations, Business Operations, Operations Management, Business Process, Business
Gemischt · Kurs · 1–3 Monate

Microsoft
Kompetenzen, die Sie erwerben: Constructive Feedback, Customer Service, Team Performance Management, Service Management, Customer Support, Management Reporting, Customer experience improvement, Service Improvement, Team Building, Performance Reporting, Business Reporting, Team Management, Customer Success Management, Employee Onboarding, Customer Relationship Management, Peer Review, Operational Excellence, Drive Engagement, Data Analysis, Business Communication
Anfänger · Kurs · 1–3 Monate

University of Arizona
Kompetenzen, die Sie erwerben: Active Listening, Surveys, Customer Relationship Building, Customer Service, Team Oriented, Customer Retention, Team Collaboration, User Feedback, Team Building, Customer Relationship Management, Loyalty Programs, Customer Insights, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer experience strategy (CX), Customer Analysis, Service Design, Entrepreneurship, Data Presentation
Anfänger · Spezialisierung · 3–6 Monate

Kompetenzen, die Sie erwerben: Negotiation, Critical Thinking and Problem Solving, Prioritization, Conflict Management, Time Management, De-escalation Techniques, Communication, Stress Management, Empathy & Emotional Intelligence, Problem Solving, Closing (Sales), Critical Thinking, Communication Strategies, Business Priorities, Goal-Oriented, Professionalism, Emotional Intelligence, Business Ethics, Goal Setting, Self-Awareness
Anfänger · Spezialisierung · 3–6 Monate