Vertriebs-Kurse können Ihnen helfen zu lernen, wie Kundengespräche geführt, Angebote entwickelt und Beziehungen aufgebaut werden. Sie können Fähigkeiten in Kommunikation, Bedarfsermittlung, Verhandlung und Pipeline-Management aufbauen. Viele Kurse stellen Beispiele und Werkzeuge aus der Praxis vor.

Universidad de Palermo
Kompetenzen, die Sie erwerben: Human Capital, Human Resource Strategy, Human Resources Management and Planning, Human Resources, IT Management, Branding, Customer Relationship Management, Brand Marketing, Marketing, Enterprise Resource Planning, Talent Management, Brand Management, Business Process Management, Marketing Management, Business Process, Business Economics, Customer Relationship Management (CRM) Software, Market Dynamics, Economics, Economic Development
Anfänger · Spezialisierung · 1–3 Monate

University of Arizona
Kompetenzen, die Sie erwerben: Customer Service, Customer Retention, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Brand Loyalty, Customer Insights, User Feedback, Customer Engagement, Customer experience strategy (CX), Customer experience improvement, Customer Analysis, Strategic Thinking, User Research, Relationship Management, Consumer Behaviour, Business Strategy, Entrepreneurship, Active Listening
Anfänger · Kurs · 1–4 Wochen

Microsoft
Kompetenzen, die Sie erwerben: Customer Insights, Customer Analysis, Customer Data Management, Data-Driven Marketing, Customer Relationship Management (CRM) Software, Customer Relationship Management, Marketing Analytics, Customer Engagement, Target Audience, Customer experience improvement, Personalized Campaigns, Data Integration, Email Marketing, Web Analytics, Driving engagement, Data Governance, Digital Analysis, Performance Measurement, Data Storytelling, Data Modeling
Anfänger · Kurs · 1–3 Monate

Universidad Austral
Kompetenzen, die Sie erwerben: Digital Marketing Tools, Digital Marketing, Customer Relationship Management, Social Media, Social Media Marketing, Digital Media Strategy, Digital Brand Strategy, Social Media Strategy, Digital Analysis, Marketing Analytics, Marketing Strategies, Social Media Campaigns, Online Advertising, Marketing Planning, Conversion Funnel Analysis, Marketing Strategy and Techniques, Web Analytics, Marketing, Email Marketing, Analytics
Anfänger · Kurs · 1–4 Wochen

Kompetenzen, die Sie erwerben: Reverse Logistics, Retail Management, Retail Store Operations, Strategic Sourcing, Inventory and Warehousing, Customer experience improvement, Procurement, Customer experience strategy (CX), Warehouse Management, Warehousing, Transportation, Supply Chain, and Logistics, Supply Chain, Supply Management, Customer Service, Logistics, Operations Management, Customer Relationship Management, Relationship Management, Operations, Operational Efficiency
Gemischt · Kurs · 1–3 Monate

Coursera
Kompetenzen, die Sie erwerben: Personalized Campaigns, Data-Driven Marketing, Marketing Automation, HubSpot CRM, Marketing Strategies, Customer Analysis, Email Automation, Marketing Analytics, Email Marketing, Customer Retention, Customer Relationship Management (CRM) Software, Lead Generation, Prompt Engineering, Data-Driven Decision-Making, Customer Insights, ChatGPT, Market Research, AI Personalization, Campaign Management, Generative AI
Mittel · Spezialisierung · 3–6 Monate

Microsoft
Kompetenzen, die Sie erwerben: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Relationship Management, Customer Analysis, Customer experience improvement, Driving engagement, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation
Anfänger · Kurs · 1–3 Monate

Kompetenzen, die Sie erwerben: Banking Services, Bank Regulations, Banking, Payment Systems, Financial Inclusion, Customer Relationship Management, Payment Processing, Financial Regulation, Financial Services, Regulatory Requirements, International Finance, Customer experience improvement, Regulatory Compliance, Merchant Services, Investments, Investment Management, Customer Relationship Building, Technology Strategies
Gemischt · Kurs · 1–4 Wochen

University of Washington
Kompetenzen, die Sie erwerben: Kommunikation, Datenvisualisierung, Öffentliches Reden, Persuasive Kommunikation, Vokabeln, Verbale Kommunikationsfähigkeiten, Mündliche Äußerung, Englische Sprache, Verkaufstechniken, Verkaufspräsentationen, Präsentationen
Mittel · Kurs · 1–4 Wochen

Knowledge Accelerators
Kompetenzen, die Sie erwerben: Kommunikation, Begrüßung der Kunden, Persönliche Attribute, Verbesserung der Kundenerfahrung, Kundenbetreuung, Kundenbeziehungsmanagement, Prozess-Management, Lösung von Kundenbeschwerden, Telefonische Fertigkeiten, Präzision, Problemlösung, Engagement für Kunden, Helpdesk-Unterstützung, Kritisches Denken und Problemlösung, Einfühlungsvermögen, Zwischenmenschliche Kommunikation, Kunden und Kundenbetreuung, Dienstleistungsebene
Anfänger · Kurs · 1–3 Monate

John Wiley & Sons
Kompetenzen, die Sie erwerben: Advocacy, Newsletters, Risk Management, Lobbying, Talent Management, Governance, Non-Profit Accounting, Event Planning, Fundraising, Risk Management Framework, Fundraising and Crowdsourcing, Event Management, Leadership Development, Risk Mitigation, Diversity and Inclusion, Public Relations, Grant Writing, Customer Relationship Management, Strategic Leadership, Leadership
Anfänger · Spezialisierung · 3–6 Monate
Universidade de São Paulo
Kompetenzen, die Sie erwerben: Lead Generation, Sales Presentation, Selling Techniques, B2B Sales, Customer Analysis, General Sales Practices, Customer Insights, Sales Process, Sales Strategy, Sales, Customer Retention, Target Audience, Customer Success Management, Prospecting and Qualification, Marketing, Inside Sales, Marketing Strategies, Customer Relationship Building, Marketing Strategy and Techniques, Persona Development
Anfänger · Kurs · 1–4 Wochen