Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

UBITS
Compétences que vous acquerrez: Selling Techniques, Benchmarking, Closing (Sales), Consultative Selling, Retail Sales, Negotiation, Sales Strategy, Overcoming Objections, Accountability, Customer Relationship Management (CRM) Software, Value Propositions, Customer Relationship Management, Customer experience strategy (CX), Customer Analysis, Rapport Building, Business Development, Emotional Intelligence, Accountability Frameworks, New Business Development, Personal Development
★ 4.7 (15) · Intermédiaire · Spécialisation · 3 à 6 mois
Compétences que vous acquerrez: IT Security Architecture, Network Troubleshooting, Information Systems Security, Network Security, Systems Administration, IT Infrastructure, Computer Networking, OSI Models, Cloud Infrastructure, Routing Protocols, Package and Software Management, Cloud Management, Operating System Administration, Application Security, Help Desk Support, Desktop Support, Network Protocols, Cloud Computing, Customer Service, Debugging
★ 4.9 (239) · Débutant · Certificat Professionnel · 3 à 6 mois

Compétences que vous acquerrez: Retail Management, Retail Store Operations, Retail Sales, Merchandising, Customer Analysis, Customer Insights, Product Assortment, Promotional Strategies, Strategic Marketing, Market Intelligence, Integrated Marketing Communications, Consumer Behaviour, Promotions and Campaigns, Marketing Communications, Operations Management, Financial Management, Competitive Analysis, Organizational Structure
★ 5 (18) · Mixte · Cours · 1 à 3 mois

Compétences que vous acquerrez: Income Tax, Tax Planning, Tax Management, Tax Preparation, Tax Compliance, Tax, Tax Returns, Tax Laws, Sales Tax, Compensation Strategy, Accounting, Property Accounting, Case Studies, Property and Real Estate, Gift Accounting, Compensation Management, Business
★ 4.9 (33) · Débutant · Spécialisation · 3 à 6 mois

HubSpot Academy
Compétences que vous acquerrez: Sales Management, Sales Enablement, Sales Process, Sales Training, Employee Onboarding, Sales Strategy, Employee Coaching, New Hire Orientations, Training Programs, Team Performance Management, Management Training And Development, Process Design, Team Management, Employee Training, Target Audience, Process Development, Recruitment, Consumer Behaviour, Recruitment Strategies, Goal Setting
Débutant · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Marketing Automation, Marketing Planning, Marketing Analytics, Competitive Analysis, Prompt Engineering, Email Automation, Search Engine Optimization, Generative AI, Key Performance Indicators (KPIs), AI Personalization, Lead Generation, A/B Testing, Content Creation, Web Analytics, Performance Measurement, Data Visualization, Customer Insights, Data-Driven Decision-Making, Digital Marketing, Content Strategy
Intermédiaire · Spécialisation · 3 à 6 mois

Real Madrid Graduate School Universidad Europea
Compétences que vous acquerrez: Marketing Strategies, Marketing, Branding, Global Marketing, Social Media Marketing, Brand Management, Loyalty Programs, Digital Marketing, Strategic Partnership, Event Planning, Consumer Behaviour, E-Commerce, Business Modeling, Augmented Reality, Price Negotiation, Virtual Reality, Blockchain, Business Analysis, Data Analysis, Artificial Intelligence
★ 4.8 (20) · Débutant · Spécialisation · 3 à 6 mois

Università di Napoli Federico II
Compétences que vous acquerrez: Presentations, Sales Presentations, Oral Expression, Business Communication, Business Correspondence, Verbal Communication Skills, Negotiation, Workplace inclusivity, Business Writing, English Language, Interviewing Skills, Data Visualization, Writing, Communication, Report Writing, Taking Meeting Minutes, Recruitment, Interpersonal Communications, Vocabulary
★ 4.6 (34) · Intermédiaire · Cours · 1 à 3 mois

Khalifa University
Compétences que vous acquerrez: Data Strategy, Customer Relationship Management (CRM) Software, Data Management, AI Personalization, Sales Enablement, Model Deployment, Feature Engineering, Data Governance, Responsible AI, Model Evaluation, AI Integrations, Data Preprocessing, Customer Analysis, Transfer Learning, Customer Data Management, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Reinforcement Learning, Natural Language Processing
★ 3.7 (9) · Débutant · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Quality Management, Culture Transformation, Quality Improvement, Quality Management Systems, Continuous Improvement Process, Quality Assessment, Organizational Development, Operational Excellence, Quality Assurance, Process Improvement, Cost Management, Quality Control, Organizational Change, Customer experience improvement, Customer Service, Drive Engagement, Team Oriented, Employee Engagement
★ 4.5 (22) · Mixte · Cours · 1 à 4 semaines

Corporate Finance Institute
Compétences que vous acquerrez: Présentation des données, Modélisation des données, Ventes régionales, Tableau de bord, Analyse des données, Visualisation des données, L'image de marque, Logiciel de visualisation de données, Analyse de l'activité, Commerce électronique, Rapports de performance, Visualisation interactive des données, Logiciel Tableau, Analyse des performances, Création de tableaux de bord
★ 4.9 (8) · Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Customer Service, E-Commerce, Order Management, AI Integrations, Generative AI Agents, Automation, Greeting Customers, User Flows
★ 4.2 (9) · Intermédiaire · Projet Guidé · Moins de 2 heures