Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: Marketing Design, Organizational Structure, Diagram Design, Marketing Collateral, Graphic Design, Presentations, Dashboard, Collaborative Software
Intermédiaire · Projet Guidé · Moins de 2 heures
Kennesaw State University
Compétences que vous acquerrez: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Revenue Management, Consumer Behaviour, Marketing Strategies
Débutant · Cours · 1 à 4 semaines
Kennesaw State University
Compétences que vous acquerrez: Trustworthiness, Brand Loyalty, Customer Retention, Customer Relationship Building, Consultative Approaches, Customer Engagement, Honesty, Strategic Partnership, B2B Sales, Business Relationship Management, Personal Attributes, Consulting, Automation, Digital Transformation
Débutant · Cours · 1 à 4 semaines

University of Colorado Boulder
Compétences que vous acquerrez: Market Research, Data-Driven Decision-Making, Consumer Behaviour, Business Research, Customer Analysis, Marketing Psychology, Market Analysis, Marketing, Marketing Planning, Data-Driven Marketing, Behavioral Economics, Target Market, Customer Insights, Marketing Strategy and Techniques, Strategic Marketing, Technology Strategies, Product Lifecycle Management, Business-To-Consumer, B2B Sales, Digital Marketing
Préparer un diplôme
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Derivatives, Futures Exchange, Investment Banking, Investment Management, Asset Management, Portfolio Risk, Financial Analysis, Banking Services, Risk Management, Finance, Securities (Finance), Wealth Management, Financial Market, Investments, Financial Regulations, Financial Trading, Financial Services, Financial Sales, Brokerage, Risk Analysis
Débutant · Spécialisation · 1 à 3 mois

HubSpot Academy
Compétences que vous acquerrez: Sales Presentation, Prospecting and Qualification, Sales Presentations, Sales Development, Persona Development, Inside Sales, Sales Prospecting, Sales Process, Target Audience, Sales Strategy, Phone Sales, Lead Generation, Target Market, Customer Analysis, Presentations, Needs Assessment, Personalized Campaigns, Customer Engagement, Professional Networking, Rapport Building
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Canva (Software), Style Guides, Logo Design, Marketing Design, Brand Strategy, Marketing Materials, Branding, Brand Marketing, Marketing Collateral, Brand Management, Graphic Design, Organizational Skills, Marketing, Media Strategy, File Management, Multimedia
Intermédiaire · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Logistics Management, Customer Service, Logistics, Inventory Management, Order Delivery, Transportation, Supply Chain, and Logistics, Inventory Control, Inventory Management System, Supply Chain, Supply Chain Systems, Customer experience improvement, Materials Management, Customer experience strategy (CX), Service Level, Supply Chain Planning, Marketing Operations, Service Improvement, Operational Efficiency
Intermédiaire · Cours · 1 à 4 semaines

Universidad de Palermo
Compétences que vous acquerrez: Business Mathematics, Profit and Loss (P&L) Management, Applied Mathematics, Income Statement, Graphing, Gross Profit, Financial Analysis, Case Studies, Business Metrics, Operating Cost, Business Analysis, Financial Statements, Arithmetic, Business, Algebra, Sales
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Selling Techniques, Closing (Sales), Consultative Selling, Retail Sales, General Sales Practices, Sales Presentations, Value Propositions, Customer experience strategy (CX), Customer Analysis, Cross Selling, Customer experience improvement, Customer Insights, Product Demonstration, Customer Engagement, Consumer Behaviour, Brand Strategy, Digital Marketing, Digital Media Strategy
Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Customer Support, Spreadsheet Software, Customer Service, Data Security, Data Management, Data Integrity, Invoicing, User Accounts, Editing
Débutant · Projet Guidé · Moins de 2 heures

The State University of New York
Compétences que vous acquerrez: Business Strategy, Training and Development, Training Programs, Lifelong Learning, Strategic Decision-Making, Professional Development, Personal Development, Performance Measurement, Needs Assessment, Dashboard, Self-Awareness, Benchmarking, Performance Metric, Willingness To Learn, Peer Review, Program Standards, Job Analysis, Portfolio Management, Gap Analysis, Information Management
Mixte · Cours · 1 à 3 mois