Les cours en management peuvent vous aider à comprendre comment organiser le travail d'une équipe, gérer des priorités et structurer des décisions. Vous pouvez développer des compétences en communication, coordination, planification et collaboration. Beaucoup de cours utilisent des exemples concrets pour illustrer des situations réelles.

Compétences que vous acquerrez: Desktop Support, Help Desk Support, Technical Support and Services, Technical Support, Computer Security Incident Management, Network Support, Microsoft Windows, Security Controls, Information Systems Security, System Support, End User Training and Support, Security Management, Network Troubleshooting, Operating System Administration, Information Technology Operations, Hardware Troubleshooting, Software Installation, System Configuration, Systems Administration, IT Service Management
Débutant · Cours · 1 à 3 mois
Chris Croft Training
Compétences que vous acquerrez: Self-Discipline, Overcoming Obstacles, Productivity, Goal Setting, Personal Development, Self-Motivation, Prioritization, Time Management, Accountability, Stress Management, Mental Concentration, Planning, Motivational Skills, Goal-Oriented, Workflow Management, Problem Solving, Organizational Effectiveness, Decision Making, Plan Execution, Behavior-Driven Development
Mixte · Cours · 1 à 4 semaines
Madecraft
Compétences que vous acquerrez: Employee Engagement, Employee Training, Customer experience improvement, Employee Surveys, Employee Retention, Customer experience strategy (CX), Human Resource Strategy, Experience Design, Human Resources, Employee Performance Management, Employee Coaching, Human Centered Design, User Feedback, Talent Management, Culture Transformation, Organizational Strategy, People Management, Interpersonal Communications, Leadership, Communication
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Salesforce, Salesforce Development, Financial Services, Document Management, Financial Regulation, Financial Data, Customer Complaint Resolution, Workflow Management, Client Services, Data Modeling, Customer Engagement, Regulatory Documents, Business Logic, Lead Generation, Personalized Service, User Flows, Process Driven Development, Compliance Reporting, Cloud Management, Service Management
Intermédiaire · Cours · 3 à 6 mois

British Standards Institution
Compétences que vous acquerrez: Patient Safety, Quality Management Systems, Governance, Quality Assessment, Quality Management, Quality Improvement, Performance Measurement, Patient-centered Care, Audit Planning, Risk Management, Quality Monitoring, Corrective and Preventive Action (CAPA), Health Systems, Health Care Administration, Occupational Safety And Health, Medical Records, Health Care, Patient Treatment, Public Health, Public Health and Disease Prevention
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Governance Risk Management and Compliance, IT Management, Cyber Risk, Cyber Governance, Security Management, ISO/IEC 27001, Risk Management Framework, Compliance Management, Security Controls, Compliance Reporting, Security Strategy, Risk Analysis, Regulatory Compliance, Governance, Risk Management, Compliance Auditing, Risk Control, Risk Mitigation, Internal Controls, Business Risk Management
Intermédiaire · Cours · 3 à 6 mois

Compétences que vous acquerrez: Banking Services, Bank Regulations, Mobile Banking, Banking, Risk Management Framework, FinTech, Security Controls, Customer Relationship Management, Payment Systems, Cyber Risk, Financial Services, Cyber Attacks, Cybersecurity, Regulatory Requirements, Financial Inclusion, Financial Systems, Cloud Security, Blockchain, Risk Management, Governance
★ 5 (20) · Débutant · Spécialisation · 1 à 3 mois

Kennesaw State University
Compétences que vous acquerrez: Mesure de la performance, Méthodologies allégées, Production allégée, Gestion d'équipe, Gestion de la performance des équipes, Facilitation de réunions, Amélioration des processus, Statistiques, Transfert de connaissances, Processus d'amélioration continue, Capacité de traitement, Lean Six Sigma, Formation et développement des cadres, Renforcement de l'esprit d'équipe, Contrôles statistiques de processus, Méthodologie Six Sigma, Tests d'hypothèses statistiques, Amélioration de la qualité, Amélioration et optimisation des processus, Collecte de données
★ 4.6 (866) · Intermédiaire · Spécialisation · 3 à 6 mois

John Wiley & Sons
Compétences que vous acquerrez: E-Commerce, Social Media Marketing, Social Media, Social Media Strategy, Customer Relationship Management, Social Media Campaigns, Social Media Management, Digital Marketing, Business-To-Consumer, Marketing Strategies, Consumer Behaviour, Brand Management, Social Media Analytics, Customer Engagement, Market Research, Customer experience strategy (CX), B2B Sales, Content Marketing, Marketing Analytics, Search Engine Optimization
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Stakeholder Management, Sales Prospecting, Stakeholder Engagement, Prospecting and Qualification, Cold Calling, Sales Development, Stakeholder Analysis, Account Management, Sales Pipelines, Sales, Sales Process, Consultative Selling, Account Strategy, Outbound Calls, Customer Relationship Management (CRM) Software, Customer Relationship Management, Active Listening, Customer Engagement, Professional Networking, Client Support
Débutant · Cours · 1 à 4 semaines

University of Minnesota
Compétences que vous acquerrez: Technologie de l'information, Logiciel d'entreprise, Analyse des systèmes d'entreprise, Analyse des systèmes, Changement organisationnel, Gestion du changement, Systèmes d'entreprise, Analyse de l'activité, Gestion des technologies de l'information, Planification des ressources de l'entreprise, Cyber-attaques, Gestion de projet, Analyse des besoins, Services en nuage, Exigences de l'entreprise, Cybersécurité, Informatique en nuage, Stratégies technologiques, Pensée critique, Stratégie de cybersécurité
★ 4.8 (2,2 k) · Débutant · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Employee Coaching, Workplace inclusivity, Employee Relations, Human Resources Management and Planning, Performance Appraisal, Employee Performance Management, Human Resource Strategy, Human Resources, Human Relations Movement, Employee Engagement, Performance Review, Performance Management, Human Resource Management, Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Performance Improvement, Employee Surveys, Employee Retention, Organizational Leadership, Cultural Diversity
Intermédiaire · Cours · 1 à 4 semaines