Compétences que vous acquerrez: Account Strategy, Customer Success Management, Customer experience strategy (CX), Customer Engagement, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Data-Driven Decision-Making

Compétences que vous acquerrez: Email Security, Incident Response, Computer Security Incident Management, Malware Protection, Cybersecurity, Network Security, Intrusion Detection and Prevention, Event Monitoring, Cyber Security Strategy, Threat Detection, Distributed Denial-Of-Service (DDoS) Attacks, Security Awareness, Wireless Networks

Compétences que vous acquerrez: Predictive Modeling, Predictive Analytics, Marketing Analytics, Statistical Machine Learning, Machine Learning, Data Science, Supervised Learning, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), A/B Testing, Statistical Analysis

Compétences que vous acquerrez: Facebook, Personalized Service, Target Audience, Customer Communications Management, Social Media, Social Media Marketing, Business Requirements, Drive Engagement, Customer Service, Brand Marketing

Compétences que vous acquerrez: Presentations, Data Visualization, Corporate Communications, Data Storytelling, Sales Presentation, Data Sharing, Sales Presentations, Business Communication, Developing Training Materials, Company, Product, and Service Knowledge, Marketing Communications

Compétences que vous acquerrez: Media and Communications, International Relations, Electronic Media, Journalism, Branding, Cultural Diversity, Telecommunications, Digital Communications, Political Sciences, Diplomacy, Digital Transformation

Compétences que vous acquerrez: Display Devices, Human Computer Interaction, Human Factors, Human Machine Interfaces, Usability, Computer Displays, User Interface and User Experience (UI/UX) Design, Graphic and Visual Design, Design

Compétences que vous acquerrez: Responsible AI, Microsoft Copilot, Generative AI, Training and Development, Instructional Design, ChatGPT, Productivity Software, Training Programs, Prompt Engineering, Developing Training Materials, Learning Management Systems, Employee Training, Innovation, Ethical Standards And Conduct, Case Studies, Automation

Compétences que vous acquerrez: Presentations, Microsoft Copilot, Microsoft PowerPoint, Microsoft Word, Sales Presentations, Multimedia, Microsoft 365, Animations, Editing, Technical Communication, Business Writing, Generative AI, Content Creation

Compétences que vous acquerrez: Proposal Writing, Business Writing, Research Reports, Business Research, Market Analysis, Critical Thinking and Problem Solving, Proofreading, Editing, Analytical Skills

Compétences que vous acquerrez: Storytelling, Video Editing, Video Production, Post-Production, Graphic and Visual Design, Writing and Editing, Editing, Music

Compétences que vous acquerrez: Salesforce, Customer Relationship Management, Data Migration, Data Management, System Configuration, Workflow Management, Data Validation, Cloud Computing, Business Reporting, Business Process Automation, Administration, Role-Based Access Control (RBAC), Data Security