Compétences que vous acquerrez: Economics, Game Theory, Economic Development, Market Dynamics, Socioeconomics, Behavioral Economics, Business Economics, Policy Analysis, Public Policies, Decision Making, Market Analysis, Consumer Behaviour, Supply And Demand, Analysis, Cost Benefit Analysis, Strategic Decision-Making, Competitive Analysis, Production Planning, Critical Thinking, Resource Allocation

Compétences que vous acquerrez: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment

Compétences que vous acquerrez: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning

Compétences que vous acquerrez: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication

Compétences que vous acquerrez: Instagram, Canva (Software), Animations, Creative Design, Video Editing, Content Creation, Video Production

Compétences que vous acquerrez: Presentations, Stakeholder Management, Data Visualization, Persuasive Communication, Stakeholder Communications, Stakeholder Analysis, Verbal Communication Skills, Communication, Storytelling, Public Speaking, Strategic Communication, Technical Communication, Project Management

Compétences que vous acquerrez: Influencing, Overcoming Objections, Active Listening, Conflict Management, Diversity Awareness, Collaboration, Diversity and Inclusion, Cultural Diversity, Decision Making, Interpersonal Communications, Team Management, Constructive Feedback, Discussion Facilitation, Communication, Team Leadership, Empathy, Leadership, Stakeholder Engagement, Assertiveness, Persuasive Communication

Compétences que vous acquerrez: Video Editing, Video Production, Videography, Storyboarding, Photo/Video Production and Technology, Storytelling

Compétences que vous acquerrez: Customer experience improvement, User Feedback, Dashboard, Customer Insights, Microsoft 365, Data Sharing, Business Communication

Compétences que vous acquerrez: Collaborative Software, Data Sharing

Compétences que vous acquerrez: Interface de programmation d'application (API), Google Cloud Platform, Communication, JSON, API dans le nuage

Compétences que vous acquerrez: Unreal Engine, Videography, Video Production, Post-Production, Animations, Media Production, Augmented and Virtual Reality (AR/VR), Virtual Environment, Real Time Data