Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Fundação Instituto de Administração
Compétences que vous acquerrez: Customer experience strategy (CX), Agile Methodology, Customer Relationship Management, Customer Insights, Process Design, Value Propositions, Business Analysis, Cross-Functional Collaboration, Key Performance Indicators (KPIs), Product Lifecycle Management
Débutant · Cours · 1 à 4 semaines

The Chinese University of Hong Kong
Compétences que vous acquerrez: Business Strategy, Strategic Partnership, Strategic Decision-Making, Regional Sales, Competitive Analysis, Global Marketing, Market Opportunities, E-Commerce, Cultural Sensitivity, Market Analysis
Débutant · Cours · 1 à 4 semaines

Emory University
Compétences que vous acquerrez: Financial Statements, Return On Investment, Cash Flows, Accounting, Financial Analysis, Income Statement, Balance Sheet, Gross Profit, Financial Accounting, Business Metrics, Cost Accounting, General Accounting, Cash Management, Profit and Loss (P&L) Management, Operating Cost, Cost Management
Débutant · Cours · 1 à 3 mois

Real Madrid Graduate School Universidad Europea
Compétences que vous acquerrez: Content Creation, Media and Communications, Storytelling, Social Media Strategy, Social Media, Digital Media Strategy, Marketing Strategies, Brand Management, Video Production, Branding, Revenue Management, Innovation, Target Audience, Online Advertising, Business Modeling, E-Commerce, Influencing, Augmented and Virtual Reality (AR/VR), Game Theory, Ethical Standards And Conduct
Débutant · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Logo Design, Canva (Software), Image Quality, Marketing Materials, Graphic Design, Presentations, Creative Design, Marketing Collateral
Débutant · Projet Guidé · Moins de 2 heures

Alfaisal University | KLD
Compétences que vous acquerrez: Customer Retention, Marketing Strategies, Customer Analysis, Brand Loyalty, Target Market, Customer experience strategy (CX), Strategic Marketing, Customer Insights, Customer Relationship Management, Market Dynamics
Débutant · Cours · 1 à 4 semaines

Fundação Instituto de Administração
Compétences que vous acquerrez: Resource Allocation, Customer Analysis, Marketing Channel, Marketing Effectiveness, Data Modeling, Sales Strategy, Web Analytics, Big Data, Business Strategy, Marketing Strategies, Cross-Channel Marketing, Marketing Analytics, Data Management
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Work Breakdown Structure, Scheduling, Project Schedules, Timelines, Project Performance, Benchmarking, Project Management Software, Corrective and Preventive Action (CAPA), Project Management, Performance Analysis, Variance Analysis
Intermédiaire · Cours · 1 à 4 semaines
University of Illinois Urbana-Champaign
Compétences que vous acquerrez: Marketing, Marketing Channel, Marketing Strategies, Digital Marketing, Promotional Strategies, Digital Transformation, Product Development, Consumer Behaviour, New Product Development, E-Commerce, Price Negotiation, Innovation
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Canva (Software), Marketing Design, Graphic Design, Color Theory, Graphic and Visual Design Software, Graphic and Visual Design, Creative Design, Marketing Collateral, Content Creation, Marketing, Business Communication, Entrepreneurship
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Marketing Strategies, Facebook, Persona Development, Strategic Marketing, Target Audience, Content Marketing, Marketing, Social Media Marketing, Social Media, Customer Analysis, Driving engagement, E-Commerce, Business
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Statistical Process Controls, Six Sigma Methodology, Lean Methodologies, Quality Management, Quality Improvement, Kaizen Methodology, Quality Control, Brainstorming, Benchmarking, Process Improvement, Run Chart, Continuous Improvement Process, Pareto Chart, Root Cause Analysis
Mixte · Cours · 1 à 4 semaines