Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Pohang University of Science and Technology(POSTECH)
Compétences que vous acquerrez: Blockchain, FinTech, Payment Systems, Cryptography, Digital Assets, Emerging Technologies, Distributed Computing, Cryptographic Protocols, E-Commerce, Transaction Processing, Algorithms, Fundraising
Débutant · Cours · 1 à 3 mois

LearnKartS
Compétences que vous acquerrez: Salesforce, Dashboard, Salesforce Development, Workflow Management, Application Deployment, Release Management, Customer Relationship Management, Configuration Management, Data Import/Export, Business Process Automation, Authentications, Data Migration, Version Control, Data Cleansing, Change Control, System Configuration, Role-Based Access Control (RBAC), Continuous Deployment, Data Management, Business Logic
Débutant · Spécialisation · 1 à 3 mois

Parsons School of Design, The New School
Compétences que vous acquerrez: Design Thinking, Sustainable Business, Business Solutions, Business Modeling, Growth Strategies, Innovation, Design, Value Propositions, User Experience, Sales Process, Prototyping, Customer experience improvement, Consumer Behaviour
Intermédiaire · Cours · 1 à 4 semaines
Kennesaw State University
Compétences que vous acquerrez: Trustworthiness, Brand Loyalty, Customer Retention, Customer Relationship Building, Consultative Approaches, Honesty, Strategic Partnership, B2B Sales, Business Relationship Management, Personal Attributes, Automation, Digital Transformation, Collaboration, Adaptability
Débutant · Cours · 1 à 4 semaines

Amazon Web Services
Compétences que vous acquerrez: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Instagram, Email Marketing, Email Automation, Lead Generation, Marketing Automation, Google Sheets, Social Media, Social Media Marketing, Digital Marketing, Gmail
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Facebook, Online Advertising, Advertising, Digital Advertising, Advertising Campaigns, Social Media, Social Media Marketing, Lead Generation
Débutant · Projet Guidé · Moins de 2 heures

Real Madrid Graduate School Universidad Europea
Compétences que vous acquerrez: Marketing Strategies, Branding, Global Marketing, Marketing, Brand Management, Social Media Marketing, Loyalty Programs, Consumer Behaviour, Business Modeling, Strategic Partnership, Digital Marketing, E-Commerce, Event Planning, Augmented Reality, Business Analysis, Virtual Reality, Price Negotiation, Blockchain, Data Analysis, Artificial Intelligence
Débutant · Spécialisation · 3 à 6 mois

Fundação Instituto de Administração
Compétences que vous acquerrez: Integrated Marketing Communications, Marketing Strategies, Digital Marketing, Consumer Behaviour, Marketing, Marketing Strategy and Techniques, Customer Insights, Customer experience strategy (CX), E-Commerce, Target Audience
Débutant · Cours · 1 à 4 semaines

Fundação Instituto de Administração
Compétences que vous acquerrez: Resource Allocation, Customer Analysis, Marketing Channel, Marketing Effectiveness, Data Modeling, Sales Strategy, Web Analytics, Big Data, Business Strategy, Marketing Strategies, Cross-Channel Marketing, Marketing Analytics, Data Management
Débutant · Cours · 1 à 4 semaines

Dubai College of Tourism
Compétences que vous acquerrez: Operational Efficiency, Strategic Decision-Making, Revenue Management, Return On Investment, Record Keeping
Débutant · Cours · 1 à 4 semaines

Universidades Anáhuac
Compétences que vous acquerrez: Technology Strategies, Customer experience improvement, Leadership, Strategic Leadership, Business Transformation, Innovation, Self Service Technologies, Technology Solutions, Digital Transformation, Responsible AI, Insurance, Data Ethics, Business Process Automation, Emerging Technologies, Change Management, Customer Service, AI Personalization, Automation, AI Product Strategy, Operational Efficiency
Débutant · Cours · 1 à 4 semaines