Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

AAPC
Compétences que vous acquerrez: Medical Billing, Denial Management, Medical Billing and Coding, Medical Coding, ICD Coding (ICD-9/ICD-10), Billing, Patient Registration, CPT Coding, Accounts Receivable, Payment Processing and Collection, Billing & Invoicing, Health Information Management, Medical Records, Utilization Management, Clinical Documentation, Health Systems, Insurance, Medicare, Healthcare Industry Knowledge, Regulatory Compliance
★ 4.6 (242) · Débutant · Certificat Professionnel · 3 à 6 mois

Insper
Compétences que vous acquerrez: Financial Statement Analysis, Financial Statements, Financial Analysis, Capital Budgeting, Financial Accounting, Income Statement, Financial Acumen, Balance Sheet, Gross Profit, Profit and Loss (P&L) Management, Return On Investment, Administration, Finance, Financial Management, Accounting, Cash Flows, Cost Accounting, Cost Benefit Analysis, Operating Cost, Operating Expense
★ 4.8 (943) · Débutant · Cours · 1 à 3 mois

University of Colorado Boulder
Compétences que vous acquerrez: Statistical Hypothesis Testing, Sample Size Determination, Statistical Inference, Sampling (Statistics), Statistics, Statistical Methods, Business Analytics, Quantitative Research, Probability & Statistics, Statistical Analysis, Estimation, Decision Making, Probability Distribution, Case Studies, Benchmarking
Mixte · Cours · 1 à 3 mois
Madecraft
Compétences que vous acquerrez: Wealth Management, Action Oriented, Investments, Portfolio Management, Financial Planning, Income Tax, Tax Planning, Tax Management, Goal Setting, Planning, Investment Management, Portfolio Risk, Income Statement, Benchmarking, Account Strategy, Financial Management, Prioritization, Cash Management, Estimation
Débutant · Cours · 1 à 3 mois

John Wiley & Sons
Compétences que vous acquerrez: Financial Statement Analysis, Bookkeeping, Small Business Accounting, Financial Statements, Ledgers (Accounting), Cash Receipts, Accounts Payable and Receivable, Financial Accounting, Financial Reporting, Accounts Receivable, Payroll Processing, Balance Sheet, Payroll, Inventory Accounting, Income Statement, Payroll Reporting, Cash Handling, QuickBooks (Accounting Software), Tax Preparation, Cloud-Based Integration
Débutant · Cours · 3 à 6 mois

Chegg Skills
Compétences que vous acquerrez: Responsible AI, Operational Efficiency, Natural Language Processing, Data Ethics, Workflow Management, Customer Service, AI Enablement, Operations, Customer experience improvement, Customer experience strategy (CX), Customer Communications Management, AI literacy, Artificial Intelligence, Customer Support, Service Improvement, AI Personalization, Guest Relations, Prompt Engineering, Communication, Problem Solving
Débutant · Cours · 1 à 3 mois

Pontificia Universidad Católica de Chile
Compétences que vous acquerrez: Customer Acquisition Management, Sales Management, Customer Relationship Management, Financial Data, Strategic Planning, Financial Statement Analysis, Financial Analysis, Business Modeling, Customer Analysis, Business Planning, Business Strategies, Business Strategy, Financial Acumen, Sales Strategy, Strategic Decision-Making, Small Business Accounting, Accounting, Entrepreneurship, Corporate Strategy, Decision Making
★ 4.9 (1 k) · Débutant · Cours · 1 à 3 mois

Microsoft
Compétences que vous acquerrez: Responsible AI, Customer Service, AI Personalization, AI Enablement, AI Integrations, Customer experience improvement, Customer Communications Management, Service Level, Interpersonal Communications, Service Design, Personalized Service, Customer Support, Customer experience strategy (CX), Decision Intelligence, Customer Engagement, Service Level Agreement, Decision Making, Workflow Management, Problem Solving, Data Analysis
Débutant · Cours · 1 à 4 semaines

Advancing Women in Tech
Compétences que vous acquerrez: Ventes B2B, Analyse concurrentielle, Analyse de la clientèle, Stratégie produit, Compétences en matière de communication verbale, Stratégie d'expérience client (CX), Défense des intérêts des clients, Développement de nouveaux produits, Part de marché, Veille concurrentielle, Gestion des produits, Planification des produits, Expression orale, Développement de produits, Connaissance du client, Priorités de l'entreprise, Opportunités de marché, Marketing des produits, Communication persuasive, Exigences relatives aux produits
★ 4.5 (825) · Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Prompt Engineering, Responsible AI, Prompt Patterns, ChatGPT, Multimodal Prompts, Project Management Software, Project Risk Management, Workflow Management, Project Controls, Generative AI, Risk Control, Administrative Support, Project Management, Risk Management, AI literacy, Decision Intelligence, Risk Analysis, Market Intelligence, Decision Making, Customer Service
Intermédiaire · Cours · 1 à 3 mois

Amazon Web Services
Compétences que vous acquerrez: Generative AI, Infrastructure as Code (IaC), Model Deployment, Personalized Service, Maintainability, Software Development Tools, Prompt Engineering, AI Personalization, Software Development, Amazon Web Services, Customer Relationship Management, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Business Process Automation, Amazon DynamoDB, DevOps, Amazon S3, Cloud Computing, Machine Learning, Natural Language Processing
Avancées · Cours · 1 à 3 mois

Coursera
Compétences que vous acquerrez: Infographics, Storyboarding, Canva (Software), Prompt Engineering, Copywriting, Marketing Collateral, Generative AI, Visual Storytelling, Content Optimization, AI powered creativity, Content Creation, AI Personalization, Animations, Marketing Strategies, ChatGPT, Graphic Design, Brand Awareness, Artificial Intelligence, Search Engine Optimization, Machine Learning
★ 4.5 (799) · Intermédiaire · Spécialisation · 1 à 3 mois