About this Course

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Flexible deadlines
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Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Intermediate Level

A basic familiarity with R is recommended.

Approx. 12 hours to complete
English

Skills you will gain

Data AnalysisAnalyticsMarketingMarketing Analytics
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Intermediate Level

A basic familiarity with R is recommended.

Approx. 12 hours to complete
English

Instructor

Offered by

Placeholder

University of Illinois at Urbana-Champaign

Start working towards your Master's degree

This course is part of the 100% online Master of Science in Accountancy (iMSA) from University of Illinois at Urbana-Champaign. If you are admitted to the full program, your courses count towards your degree learning.

Syllabus - What you will learn from this course

Week
1

Week 1

5 hours to complete

Course Introduction and Module 1: Customer Satisfaction

5 hours to complete
14 videos (Total 76 min), 6 readings, 2 quizzes
Week
2

Week 2

3 hours to complete

Module 2: Customer Satisfaction Analysis

3 hours to complete
6 videos (Total 39 min), 2 readings, 2 quizzes
Week
3

Week 3

2 hours to complete

Module 3: Customer Satisfaction Influence Analysis

2 hours to complete
5 videos (Total 34 min), 2 readings, 1 quiz
Week
4

Week 4

3 hours to complete

Module 4: Text Summarization

3 hours to complete
7 videos (Total 56 min), 4 readings, 1 quiz

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