Yes, but the practice is guided rather than project-based. You'll work through workplace case studies, answer quizzes, and complete graded written exercises where you apply communication tactics, choose conflict approaches, and build parts of a conflict management plan. That makes the course useful if you want to practice judgment in realistic situations, not just read about conflict.

It focuses on communication skills for conflict, especially active listening and strategic communication. You'll also look at conflict styles, early signs of tension, when intervention makes sense, and how negotiation or mediation can move a discussion forward. By the end, those ideas come together into a more structured way to approach disagreements at work.

After finishing, you should be able to approach workplace disagreements with a clearer process instead of reacting in the moment. You'll be able to listen for underlying interests, choose a response that fits the situation, and set up a conversation or meeting that supports resolution. For example, you should be able to analyze a team conflict, decide whether to intervene, and outline a conflict management plan with ground rules and next steps.

It's more concept-first, with guided practice built in. Most of the teaching comes through lessons, examples, and interviews, then you reinforce the ideas through case studies, quizzes, and written assignments. It's a good fit if you want practical skills without a large independent project.