The course provides a practical framework for managers and team leaders to build a culture of accountability without micromanagement. Designed for professionals leading hybrid or diverse teams, it helps you identify gaps in ownership, create transparent systems for commitments, and reinforce responsibility through trust-based leadership.

3 days left: Get a Black Friday boost with $160 off 10,000+ programs. Save now.


Recommended experience
What you'll learn
Diagnose accountability challenges and build systems that drive ownership and performance.
Create clear team norms, expectations, and agreements to reinforce shared responsibility.
Use feedback, coaching, and consequence management to maintain team trust and consistency.
Develop a sustainable accountability culture that supports transparency and collaboration.
Skills you'll gain
Details to know

Add to your LinkedIn profile
November 2025
8 assignments
See how employees at top companies are mastering in-demand skills

There are 2 modules in this course
This module lays the foundation for building accountable, high-performing teams by helping managers understand what true accountability looks like and how to identify when it’s missing. Learners explore the core principles of team ownership, the distinctions between responsibility, blame, and accountability, and the impact these dynamics have on team results. Through videos, readings, and interactive tools, managers will learn to spot early warning signs of low accountability, analyze real-world cases of disengagement, and apply proven models—such as accountability ladders and culture audits—to uncover root causes. By the end of this module, participants will be able to evaluate team behaviors, diagnose accountability gaps using data-driven insights, and prepare to implement effective strategies for improvement in the next module.
What's included
7 videos5 readings4 assignments1 discussion prompt1 plugin
This module focuses on translating accountability insights into actionable systems and team norms that drive consistent performance. Learners will explore how to build clear team agreements, define shared commitments, and use tools like dashboards and check-ins to ensure visibility and follow-through. The lessons emphasize using constructive feedback and consequence management to address accountability challenges while maintaining trust and respect. Through hands-on practice and real-world examples, managers will learn to embed accountability into daily routines, recognition practices, and peer systems that reinforce ownership over time. By the end of this module, participants will have the frameworks and strategies needed to cultivate a culture where accountability is not enforced—but lived—across every level of the team.
What's included
7 videos4 readings4 assignments1 plugin
Instructor

Offered by
Why people choose Coursera for their career





Open new doors with Coursera Plus
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy
Frequently asked questions
You’ll learn how to diagnose accountability issues, set clear team expectations, create systems that promote responsibility, and use coaching and feedback to build a culture of ownership and trust.
This course is ideal for managers, team leads, project heads, and HR professionals who want to strengthen accountability, improve team performance, and build transparent workplace cultures.
Accountability enhances clarity, productivity, and collaboration. When leaders promote ownership and follow-through, teams become more dependable, motivated, and performance-oriented.
More questions
Financial aid available,

