Coursera

Improve Email Deliverability

Ends soon! Keep adding new skills with 10,000+ programs for $239 (usually $399). Save now.

Coursera

Improve Email Deliverability

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Analyze bounce rates, spam complaints, and engagement signals to assess sender reputation 

  • Apply list hygiene and sending practices to improve inbox placement 

  • Evaluate and audit authentication protocols including SPF, DKIM, and DMARC 

  • Use tools like HubSpot and Mailchimp to diagnose and fix deliverability issues 

Details to know

Shareable certificate

Add to your LinkedIn profile

Recently updated!

June 2026

Assessments

6 assignments¹

AI Graded see disclaimer
Taught in English

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Build your subject-matter expertise

This course is part of the Email Marketing Foundations Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 3 modules in this course

This module introduces email deliverability as a measurable reputation discipline. Learners explore how sender behavior affects inbox placement, how bounce and spam signals indicate risk, and how marketers can identify reputation issues before performance drops.

What's included

1 video3 readings2 assignments

This module introduces inbox placement as an operational discipline focused on list hygiene, suppression management, re-engagement thresholds, send cadence, and warm-up protocols. It covers how marketers can act on deliverability data to reduce bounces, manage inactive contacts, and protect sender reputation before campaign performance declines.

What's included

2 videos2 readings2 assignments

This module introduces email authentication as the technical foundation of deliverability. It covers how SPF, DKIM, and DMARC verify sender identity, protect domains from spoofing, and help mailbox providers evaluate legitimate email more reliably.

What's included

2 videos1 reading2 assignments

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

ansrsource instructors
277 Courses18,009 learners

Offered by

Coursera

Explore more from Marketing

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Frequently asked questions

¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.