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ISO 7101:2023 Fundamentals

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ISO 7101:2023 Fundamentals

Instructor: BSI Training Academy

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12 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

12 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

What you'll learn

Explain the purpose, structure and key requirements of ISO 7101:2023 for healthcare quality management systems
Apply ISO 7101 requirements to QMS planning, leadership, resources, operations and patient safety management
Evaluate and improve healthcare QMS performance through audits, reviews, corrective actions and continual improvement

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There are 12 modules in this course

ISO 7101:2023 is the first international standard dedicated to healthcare quality management systems, providing a framework for healthcare organizations of any size to establish sustainable, high-quality health services. This course will help you develop a comprehensive understanding of the purpose, principles, and requirements of ISO 7101:2023, enabling you to support improvements in healthcare quality, patient safety, and organizational performance.

Through engaging learning activities, you will explore key concepts including the creation of a culture of quality, people-centred care, risk identification and management, patient and workforce safety, and continual improvement. You will also learn how these principles can be applied within healthcare organizations to improve healthcare delivery and care outcomes. What makes this course unique is its focus on the world's inaugural healthcare quality management standard and its practical approach to implementing a people-centred health system. By completing the course, you will gain valuable insights into building safer, more effective, and more efficient healthcare services while supporting sustainable improvement and enhancing stakeholder confidence. Whether you work in healthcare, quality management, or have an interest in healthcare quality, this course provides a strong foundation for understanding and applying ISO 7101:2023.

What's included

3 videos5 readings1 assignment1 plugin

3 videosTotal 5 minutes

ISO 7101:2023 Fundamentals3 minutes
Introduction to ISO 7101: 20231 minute
What is ISO 7101:2023?2 minutes

5 readingsTotal 20 minutes

ISO 7101:2023 Fundamentals Course Overview5 minutes
Navigation instructions2 minutes
ISO 7101 healthcare quality management: Importance and benefits5 minutes
Introduction to ISO 7101:2023: Module summary3 minutes
Introduction to ISO 7101:2023: Glossary5 minutes

1 assignmentTotal 6 minutes

Knowledge check6 minutes

1 pluginTotal 5 minutes

ISO 7101:2023 – Building a foundation for healthcare quality5 minutes

What's included

1 video3 readings1 assignment3 plugins

1 videoTotal 1 minute

Key concepts and structure1 minute

3 readingsTotal 13 minutes

The service user, Clause 1, 2 and 35 minutes
Key concepts and structure: Module summary3 minutes
Key concepts and structure: Glossary5 minutes

1 assignmentTotal 6 minutes

Knowledge check6 minutes

3 pluginsTotal 25 minutes

Clause 0.2 - 0.45 minutes
Activity: Terms and definitions10 minutes
Structure of ISO 710110 minutes

What's included

2 videos4 readings1 assignment2 plugins

2 videosTotal 2 minutes

Clause 4 - Context of the organization 1 minute
Clause 4.1 Understanding the organization and its context2 minutes

4 readingsTotal 15 minutes

Clause 4 - Context of the organization5 minutes
Clause 4.4 Management system for quality in healthcare organizations2 minutes
Clause 4 - Context of the organization: Module summary 4 minutes
Clause 4 - Context of the organization: Glossary4 minutes

1 assignmentTotal 3 minutes

Knowledge check3 minutes

2 pluginsTotal 20 minutes

Clauses 4.1 - 4.310 minutes
Activity: Types of stakeholders10 minutes

What's included

2 videos4 readings1 assignment5 plugins

2 videosTotal 2 minutes

Clause 5 - Leadership0 minutes
Clause 5.2 Healthcare quality policy (Part one)1 minute

4 readingsTotal 15 minutes

Clause 5.2 Healthcare quality policy (Part two)3 minutes
Clause 5.3 Roles, responsibilities and authorities5 minutes
Clause 5 - Leadership: Module summary3 minutes
Clause 5 - Leadership: Glossary4 minutes

1 assignmentTotal 6 minutes

Knowledge check6 minutes

5 pluginsTotal 25 minutes

Clauses 5 and 5.15 minutes
Activity: Leadership and commitment5 minutes
Activity: Implementing a revised quality policy at a telehealth centre5 minutes
Activity: Responsibilities, authorities and accountabilities5 minutes
Clause 5.4 Service user focus5 minutes

What's included

3 videos6 readings1 assignment3 plugins

3 videosTotal 4 minutes

Clause 6 - Planning1 minute
Subclause 6.1.2 Risk culture1 minute
The problematic EMR update2 minutes

6 readingsTotal 37 minutes

Clauses 6 - 6.110 minutes
Clause 6.1.3 Management processes10 minutes
Clause 6.3 Planning of changes (Part one)5 minutes
Clause 6.3 Planning of changes (Part two)5 minutes
Clause 6 - Planning: Module summary3 minutes
Clause 6 - Planning: Glossary4 minutes

1 assignmentTotal 6 minutes

Knowledge check6 minutes

3 pluginsTotal 15 minutes

Activity: Risks and opportunities5 minutes
Clause 6.2 Healthcare quality objectives and planning to achieve them5 minutes
Activity: Considering the United Nations Sustainable Development Goals5 minutes

What's included

6 videos5 readings1 assignment3 plugins

6 videosTotal 8 minutes

Clause 7 - Support1 minute
Clause 7.2 - Competence (Part one)1 minute
Clause 7.2 - Competence (Part two)1 minute
Clause 7.2 - Competence (Part three)1 minute
Subclause 7.4.2 - Service user communication2 minutes
Subclause 7.5.3 - Control of documented information2 minutes

5 readingsTotal 19 minutes

Clauses 7 and 7.15 minutes
Subclauses 7.4.2 - 7.4.45 minutes
Clauses 7.5 and 7.5.25 minutes
Clause 7 - Support: Module summary2 minutes
Clause 7 - Support: Glossary2 minutes

1 assignmentTotal 6 minutes

Knowledge check6 minutes

3 pluginsTotal 15 minutes

Clauses 7.3, 7.4 and 7.4.15 minutes
Activity: Competence5 minutes
Subclauses 7.5.4 - 7.5.65 minutes

What's included

3 videos5 readings1 assignment3 plugins

3 videosTotal 5 minutes

Clause 8 - Operation (Part one)0 minutes
Clause 8.1 Operational planning and control2 minutes
Sustainable healthcare organizations3 minutes

5 readingsTotal 24 minutes

Clause 8 - Operation2 minutes
Waste management and reduction10 minutes
Subclause 8.3.3 Environmental responsibility5 minutes
Clause 8 - Operation (Part one): Module summary3 minutes
Clause 8 - Operation (Part one): Glossary4 minutes

1 assignmentTotal 6 minutes

Knowledge check6 minutes

3 pluginsTotal 20 minutes

Clauses 8.1 - 8.25 minutes
Activity: Waste management10 minutes
Clause 8.4 Handling and storage of materials and Clause 8.5 Service user belongings5 minutes

What's included

2 videos6 readings1 assignment4 plugins

2 videosTotal 3 minutes

Clause 8 - Operation (Part two)1 minute
Aspects affecting the service user (non-patient) experience3 minutes

6 readingsTotal 33 minutes

Clauses 8.6 - 8.8 10 minutes
People-centred care and service user experience7 minutes
Subclause 8.10.2.2 Service user experience assessment5 minutes
Subclause 8.10.5 - Health literacy5 minutes
Clause 8 - Operation (Part two): Module summary3 minutes
Clause 8 - Operation (Part two): Glossary3 minutes

1 assignmentTotal 6 minutes

Knowledge check6 minutes

4 pluginsTotal 25 minutes

Clause 8.9 Provision of services5 minutes
Compassionate care and inclusivity and diversity5 minutes
Activity: Cultural beliefs and concepts in healthcare10 minutes
Co-production, workforce wellbeing and ethics5 minutes

What's included

6 videos4 readings1 assignment3 plugins

6 videosTotal 5 minutes

Clause 8 - Operation (Part three)1 minute
Subclause 8.12.1 Patient safety (Part one)1 minute
Subclause 8.12.1 Patient safety (Part two)1 minute
Subclause 8.12.1 Patient safety (Part three)1 minute
Subclause 8.12.6 Infection prevention and control (IPC) (Part two)1 minute
Subclause 8.12.6 Infection prevention and control (IPC) (Part three)1 minute

4 readingsTotal 14 minutes

Subclause 8.12.6 Infection prevention and control (IPC)(Part one)3 minutes
Subclause 8.12.6 Infection prevention and control (IPC) (Part four)3 minutes
Clause 8 - Operation (Part three): Module summary3 minutes
Clause 8 - Operation (Part three): Glossary5 minutes

1 assignmentTotal 6 minutes

Knowledge check6 minutes

3 pluginsTotal 20 minutes

Subclauses 8.12.2-8.12.55 minutes
Subclauses 8.12.7-8.12.95 minutes
Activity: Patient safety10 minutes

What's included

5 videos5 readings1 assignment2 plugins

5 videosTotal 6 minutes

Clause 9 - Performance evaluation1 minute
Subclause 9.1.2 Healthcare quality indicators (Part one)2 minutes
Subclause 9.1.2 Healthcare quality indicators (Part two)1 minute
Subclause 9.1.2 Healthcare quality indicators (Part three)1 minute
Clause 9.3 Management review1 minute

5 readingsTotal 23 minutes

Clauses 9 – 9.1.1 5 minutes
Clause 9.2 Internal audit8 minutes
Subclauses 9.3.2 - 9.3.3 5 minutes
Clause 9 - Performance evaluation: Module summary3 minutes
Clause 9 - Performance evaluation: Glossary2 minutes

1 assignmentTotal 6 minutes

Knowledge check6 minutes

2 pluginsTotal 15 minutes

Subclause 9.1.3 Methods and Subclause 9.1.4 Results5 minutes
Activity: Performance evaluation10 minutes

What's included

2 videos3 readings1 assignment2 plugins

2 videosTotal 2 minutes

Clause 10 - Continual improvement0 minutes
Clause 10.1 Continual improvement1 minute

3 readingsTotal 6 minutes

Clause 10.2 - Nonconformity and corrective action3 minutes
Clause 10 - Continual improvement: Module summary2 minutes
Clause 10 - Continual improvement: Glossary1 minute

1 assignmentTotal 6 minutes

Knowledge check6 minutes

2 pluginsTotal 15 minutes

Subclause 10.2.2 Management of nonconformity and corrective action5 minutes
Activity: Nonconformities10 minutes

What's included

2 readings1 assignment

Instructor

BSI Training Academy

British Standards Institution

12 Courses3,287 learners

Offered by

British Standards Institution

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