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Lean Problem - Solving for Team Members and Leaders

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Lean Problem - Solving for Team Members and Leaders

This course is part of Essential Manager Skills Specialization

Instructor: Hurix Digital

Included with

Learn more

3 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Recommended experience

3 hours to complete

Flexible schedule

Learn at your own pace

3 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Recommended experience

3 hours to complete

Flexible schedule

Learn at your own pace

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

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Build your subject-matter expertise

This course is part of the Essential Manager Skills Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 3 modules in this course

Lean Problem - Solving for Team Members and Leaders is an intermediate-level course designed for managers and team leaders who want to develop systematic approaches to organizational challenges. In today's complex business environment, the ability to identify root causes, implement sustainable solutions, and build improvement cultures is essential for leadership success.

This course equips you with proven lean methodologies including Toyota's A3 thinking, root cause analysis techniques, and strategies for engaging teams in continuous improvement. Through real-world case studies from manufacturing, healthcare, and technology sectors, you'll learn to distinguish symptoms from root causes, apply appropriate analytical tools, and create organizational systems that prevent problems while fostering innovation. Whether you're addressing operational inefficiencies, quality issues, or team performance challenges, this course provides the frameworks and mindset needed to transform problems into opportunities for systematic improvement and cultural transformation.

Module details

In this foundational lesson, learners will explore the core principles of lean problem-solving methodologies and understand how they integrate with effective leadership practices. They'll examine Toyota's A3 thinking methodology, analyze lean principles through real-world manufacturing cases, and develop foundational skills for structured problem analysis within team environments.

What's included

3 videos2 readings1 assignment

3 videosTotal 12 minutes

Introduction and Welcome3 minutes
The Lean Mindset: From Quick Fixes to Systematic Solutions5 minutes
Toyota's A3 Thinking: The Gold Standard for Problem-Solving4 minutes

2 readingsTotal 12 minutes

Welcome to the Course: Course Overview4 minutes
Lean Problem-Solving Across Industries: From Manufacturing to Healthcare8 minutes

1 assignmentTotal 15 minutes

HOL: Map a Problem Using Lean Principles15 minutes

This lesson focuses on mastering techniques for diagnosing problems accurately through systematic root cause analysis. Learners will explore multiple analytical tools including the Five Whys, fishbone diagrams, and data-driven investigation methods. They'll learn to distinguish between symptoms and root causes, and develop skills for implementing targeted solutions that address underlying issues rather than surface problems.

What's included

2 videos1 reading1 assignment

In this final lesson, learners will develop strategies for creating organizational cultures that support continuous improvement and innovation. They'll explore methods for engaging teams in problem-solving activities, encouraging experimentation and learning from failures, and establishing systems that sustain improvement efforts over time. This lesson culminates in a comprehensive capstone project and assessment.

What's included

3 videos1 reading3 assignments

3 videosTotal 10 minutes

From Problem-Solving to Problem-Preventing: Building Learning Organizations4 minutes
Engaging Teams in Continuous Improvement: From Observers to Owners4 minutes
Congratulations and Continuous Learning Journey2 minutes