By the end of this course, learners will be able to define quality concepts, analyze quality costs, evaluate philosophies of pioneers like Deming, Juran, and Crosby, apply TQM principles, and implement customer-focused strategies. They will also be equipped to design quality councils, foster employee involvement, build supplier partnerships, and use statistical tools for continuous improvement.
Mastering TQM: Apply, Evaluate & Improve Quality Systems
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Mastering TQM: Apply, Evaluate & Improve Quality Systems
This course is part of TQM Excellence: Lean Six Sigma & Quality Systems Specialization
Instructor: EDUCBA
1,588 already enrolled
Included with
Gain insight into a topic and learn the fundamentals.
35 reviews
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Define quality concepts, analyze quality costs, and evaluate TQM philosophies.
Apply TQM principles, customer-focused strategies, and statistical tools.
Design councils, foster employee involvement, and build supplier partnerships.
Skills you'll gain
- Continuous Improvement Process
- Quality Assurance and Control
- Drive Engagement
- Quality Assurance
- Quality Assessment
- Supplier Management
- Supplier Quality Management
- Quality Monitoring
- Quality Management Systems
- Quality Improvement
- Employee Engagement
- Continuous Quality Improvement (CQI)
- Quality Control
- Customer experience improvement
- Lean Manufacturing
- Kaizen Methodology
- Supplier Relationship Management
- Service Improvement
- Quality Management
- Product Quality (QA/QC)
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
16 assignments
Taught in English
91%
of learners achieved a positive career outcome
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
This course is part of the TQM Excellence: Lean Six Sigma & Quality Systems Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
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SB
Reviewed on Nov 24, 2025
I am very impressed by the quality of the teaching and the depth of the accompanying resources
SJ
Reviewed on Nov 22, 2025
Phenomenal curriculum. It covers every aspect of TQM, from foundational application to advanced continuous improvement strategies and evaluation.
BB
Reviewed on Nov 21, 2025
The course content was structured perfectly, moving from the fundamentals of TQM to advanced evaluation and improvement techniques.
