By the end of this course, learners will be able to define quality concepts, analyze quality costs, evaluate philosophies of pioneers like Deming, Juran, and Crosby, apply TQM principles, and implement customer-focused strategies. They will also be equipped to design quality councils, foster employee involvement, build supplier partnerships, and use statistical tools for continuous improvement.
Mastering TQM: Apply, Evaluate & Improve Quality Systems
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Mastering TQM: Apply, Evaluate & Improve Quality Systems
This course is part of TQM Excellence: Lean Six Sigma & Quality Systems Specialization
Instructor: EDUCBA
1,600 already enrolled
Included with
Gain insight into a topic and learn the fundamentals.
35 reviews
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Define quality concepts, analyze quality costs, and evaluate TQM philosophies.
Apply TQM principles, customer-focused strategies, and statistical tools.
Design councils, foster employee involvement, and build supplier partnerships.
Skills you'll gain
- Quality Management
- Quality Management Systems
- Quality Monitoring
- Kaizen Methodology
- Quality Improvement
- Employee Engagement
- Customer experience improvement
- Continuous Quality Improvement (CQI)
- Drive Engagement
- Quality Assurance and Control
- Service Improvement
- Supplier Quality Management
- Quality Assurance
- Product Quality (QA/QC)
- Quality Control
- Supplier Relationship Management
- Continuous Improvement Process
- Supplier Management
- Lean Manufacturing
- Quality Assessment
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
16 assignments
Taught in English
91%
of learners achieved a positive career outcome
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
This course is part of the TQM Excellence: Lean Six Sigma & Quality Systems Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
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Showing 3 of 35
KP
Reviewed on Oct 29, 2025
This course provides an in-depth understanding of Total Quality Management principles and their real-world applications. The instructor explains each concept clearly.
SJ
Reviewed on Nov 22, 2025
Phenomenal curriculum. It covers every aspect of TQM, from foundational application to advanced continuous improvement strategies and evaluation.
BB
Reviewed on Nov 21, 2025
The course content was structured perfectly, moving from the fundamentals of TQM to advanced evaluation and improvement techniques.
