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Learner Reviews & Feedback for Effective Problem-Solving and Decision-Making by University of California, Irvine

5,272 ratings
850 reviews

About the Course

Critical thinking – the application of scientific methods and logical reasoning to problems and decisions – is the foundation of effective problem solving and decision making. Critical thinking enables us to avoid common obstacles, test our beliefs and assumptions, and correct distortions in our thought processes. Gain confidence in assessing problems accurately, evaluating alternative solutions, and anticipating likely risks. Learn how to use analysis, synthesis, and positive inquiry to address individual and organizational problems and develop the critical thinking skills needed in today’s turbulent times. Using case studies and situations encountered by class members, explore successful models and proven methods that are readily transferable on-the-job. Upon completing this course, you will be able to: 1. Choose and apply appropriate problem solving and decision making processes and methods 2. Identify common obstacles to effective problem solving and decision making 3. Recognize the human variable in problem solving and decision making 4. Assess major conceptual blocks and significant situational challenges 5. Apply concepts to enhancing personal development and organizational performance 6. Explain the key elements of problem solving and decision making and the barriers associated with them...

Top reviews


Sep 5, 2020

A very informative and easy course. I loved studying it, the professor was very well versed and delivered the lectures in a way so that students find it easy to understand the text and context.


Feb 5, 2021

A concise and informative course. The course consolidates my fundamental knowledge about the different components and concepts of problem-solving and decision-making. I really learned a lot.

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776 - 800 of 867 Reviews for Effective Problem-Solving and Decision-Making

By Lê H L

Sep 20, 2015

Quite useful and interesting. But not fully live up to my expectations !

By Aya S

Jan 24, 2016

It should show more how to implement the skills learned in real life.

By Agnelo D S

Jul 30, 2020

Could be made more interesting with real life cases in manufacturing

By Niall G

Dec 16, 2015

Presenter seemed a little unsure of what he was presenting by times

By Suja H

Feb 4, 2020

Interesting examples, simplified version of the content explained.

By Ahmed F S A ( D - H A

Jun 24, 2020

Some question in Week 4, has many possible answer and confusing

By Anukul C

Jun 9, 2020

It's good but a little bit boring because of tone and voice

By Francesca

Oct 14, 2016

Interesting but didn't explain in depth many of the topics.

By Sudarshana

May 28, 2017

would be great to have actual case studies as assignments.

By Atsushi H

Jul 1, 2019

If you have already learned about Management Engineering,

By Remon M

Jun 29, 2017

the professor is boring and too much academic materials

By Aleksandra W

Oct 20, 2015

It was good insight into problem-solving in companies.

By Suprateek M

Sep 24, 2015

The instructor is sub par,. Questions are a bit vague

By Nadège S

Jun 3, 2016

Simple and clear explanations to solve problems.

By Ahmed S

Aug 2, 2019

I'd have preferred having more life and practi

By Mina S F D

May 30, 2016

Too abstract with too much general information

By Ron W

May 11, 2022

Course was ok but was not very challenging.

By A

Aug 23, 2021

Good content. But it could be more dinamic.

By David T B R

Mar 7, 2019

Very lengthy explanations of simple tools.


May 4, 2020

Program is quick and very brief, it's ok.

By Laveesha J

Feb 1, 2022

examples to make a decision are missing

By Helen R

Jan 10, 2022

I found some of the questions confusing

By Garima M

Oct 12, 2015

Good course with well explained topics.

By Tassyo D P

Feb 23, 2017

O curso é meio sem foco e muito básico

By Abdelmohimen H

Nov 2, 2018

the material of course is so amazin