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Learner Reviews & Feedback for Effective Problem-Solving and Decision-Making by University of California, Irvine

5,650 ratings

About the Course

Problem-solving and effective decision-making are essential skills in today’s fast-paced and ever-changing workplace. Both require a systematic yet creative approach to address today’s business concerns. This course will teach an overarching process of how to identify problems to generate potential solutions and how to apply decision-making styles in order to implement and assess those solutions. Through this process, you will gain confidence in assessing problems accurately, selecting the appropriate decision-making approaches for the situation at hand, making team decisions, and measuring the success of the solution’s implementation. Using case studies and situations encountered by class members, you will explore proven, successful problem-solving and decision-making models and methods that can be readily transferred to workplace projects. Upon completing this course, you will be able to: 1. Identify key terms, styles, and approaches to effective problem-solving and decision-making 2. Explain both the affordances and limitations associated with problem-solving and decision-making 3. Reflect on how mindset and personal bias influence your ability to solve problems and make decisions 4. Explain and discuss how organizational decisions or non-decisions impact personal development, team dynamics, and company-wide performance 5. Articulate how both good and bad team decisions can benefit your professional growth...

Top reviews


Sep 5, 2020

A very informative and easy course. I loved studying it, the professor was very well versed and delivered the lectures in a way so that students find it easy to understand the text and context.


Feb 5, 2021

A concise and informative course. The course consolidates my fundamental knowledge about the different components and concepts of problem-solving and decision-making. I really learned a lot.

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826 - 850 of 920 Reviews for Effective Problem-Solving and Decision-Making

By Tasneem A

Sep 17, 2020

This course will provide a framework of the 21st century in practical ways.

By Laila A

Mar 14, 2016

The content is quite interesting ,but the professor was lacking luster .

By Lê H L

Sep 20, 2015

Quite useful and interesting. But not fully live up to my expectations !

By Aya S

Jan 24, 2016

It should show more how to implement the skills learned in real life.

By Agnelo D S

Jul 30, 2020

Could be made more interesting with real life cases in manufacturing

By Niall G

Dec 16, 2015

Presenter seemed a little unsure of what he was presenting by times

By Suja H

Feb 4, 2020

Interesting examples, simplified version of the content explained.

By Ahmed F S A ( D - H A

Jun 24, 2020

Some question in Week 4, has many possible answer and confusing

By Anukul C

Jun 9, 2020

It's good but a little bit boring because of tone and voice

By Francesca

Oct 14, 2016

Interesting but didn't explain in depth many of the topics.

By sudarshana s

May 28, 2017

would be great to have actual case studies as assignments.

By Atsushi H

Jul 1, 2019

If you have already learned about Management Engineering,

By Remon M

Jun 29, 2017

the professor is boring and too much academic materials

By Aleksandra W

Oct 20, 2015

It was good insight into problem-solving in companies.

By Suprateek M

Sep 24, 2015

The instructor is sub par,. Questions are a bit vague

By Nadège S

Jun 3, 2016

Simple and clear explanations to solve problems.

By Ahmed S

Aug 2, 2019

I'd have preferred having more life and practi

By Mina S F D

May 30, 2016

Too abstract with too much general information

By Ron W

May 11, 2022

Course was ok but was not very challenging.

By A

Aug 23, 2021

Good content. But it could be more dinamic.

By David T B R

Mar 7, 2019

Very lengthy explanations of simple tools.


May 4, 2020

Program is quick and very brief, it's ok.

By Laveesha J

Feb 1, 2022

examples to make a decision are missing

By Helen R

Jan 10, 2022

I found some of the questions confusing

By Garima M

Oct 12, 2015

Good course with well explained topics.