This course equips you with the essential skills to manage client interactions, create travel proposals, and efficiently book travel arrangements. You'll learn how to respond to enquiries, prepare quotations, source product costs, manage flight bookings and currency conversions, and utilise mid-office systems to streamline the travel booking workflow.
The Travel Booking Lifecycle
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Gain insight into a topic and learn the fundamentals.
Beginner level
Recommended experience
1 hour to complete
Flexible schedule
Learn at your own pace
What you'll learn
Client Management and Booking Skills
Travel documentation and Operations
Skills you'll gain
- Customer Data Management
- Product Knowledge
- Proposal Development
- Customer Service
- Request for Proposal
- Booking (Sales)
- Cost Estimation
- Document Management
- Client Services
- Office Procedures
- Customer Inquiries
- Travel Arrangements
- Customer Communications Management
- Proposal Writing
- Strategic Sourcing
- Workflow Management
- Hospitality
- Order Processing
Details to know
Shareable certificate
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Assessments
2 assignments
Taught in English
91% of learners achieved a positive career outcome
See how employees at top companies are mastering in-demand skills
There is 1 module in this course
Instructor
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