Google

IT-підтримка від Google Professional Certificate

Google

IT-підтримка від Google Professional Certificate

Ваш шлях до кар’єри у сфері ІТ.

Завдяки цій програмі здобудете навички, необхідні для початку роботи за менше ніж 6 місяців. Від вас не вимагатиметься диплом або досвід роботи.

Onlea support
Google Career Certificates

Instructors: Onlea support

Top Instructor

5,557 already enrolled

What you'll learn

  • Ви отримаєте навички, необхідні для успішної роботи у сфері ІТ на початковому рівні

  • Ви навчитеся виконувати завдання: збирати комп’ютери, створювати бездротові мережі, встановлювати програми й обслуговувати клієнтів

  • Ви дізнаєтесь, як забезпечити комплексну підтримку клієнтів, починаючи з виявлення проблем і закінчуючи усуненням несправностей

  • Ви навчитеся використовувати операційні системи, зокрема Linux, системи доменних імен, інтерфейс командного рядка та двійковий код

Details to know

Shareable certificate

Add to your LinkedIn profile

Industry certification
Taught in Ukrainian

See how employees at top companies are mastering in-demand skills

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Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

Основи технічної підтримки

Основи технічної підтримки

Course 1, 21 hours

What you'll learn

Skills you'll gain

Category: Software Installation
Category: Operating Systems
Category: Computer Hardware
Category: Computer Networking
Category: Technical Support
Category: Linux
Category: Microsoft Windows
Category: Package and Software Management
Category: End User Training and Support
Category: Operating System Administration
Category: Hardware Troubleshooting
Category: Computer Architecture
Category: Desktop Support
Category: General Networking
Category: Information Technology
Category: Technical Support and Services

What you'll learn

Skills you'll gain

Category: TCP/IP
Category: OSI Models
Category: Network Model
Category: Network Protocols
Category: Wireless Networks
Category: Virtual Private Networks (VPN)
Category: Routing Protocols
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Data Integrity
Category: Computer Networking
Category: Network Troubleshooting
Category: Network Routing
Category: Networking Hardware
Category: Telecommunications
Category: Network Infrastructure
Category: Network Administration
Category: Network Security
Category: Desktop Support
Category: General Networking

What you'll learn

Skills you'll gain

Category: Linux Commands
Category: Linux
Category: File Systems
Category: OS Process Management
Category: Microsoft Windows
Category: Package and Software Management
Category: Software Installation
Category: Command-Line Interface
Category: User Accounts
Category: Operating System Administration
Category: System Monitoring
Category: Remote Access Systems
Category: Systems Administration
Category: Operating Systems
Category: Linux Administration
Category: User Provisioning
Category: Desktop Support
Category: Identity and Access Management
Category: System Support
Category: System Configuration

What you'll learn

Skills you'll gain

Category: IT Infrastructure
Category: Active Directory
Category: Disaster Recovery
Category: Systems Administration
Category: Cloud Services
Category: Lightweight Directory Access Protocols
Category: Operating System Administration
Category: Information Technology
Category: System Configuration
Category: Cloud Management
Category: Cloud Storage
Category: Data Maintenance
Category: Cloud Infrastructure
Category: Cloud Hosting
Category: Network Administration
Category: Servers
Category: Server Administration
Category: Infrastructure Architecture
Category: Network Infrastructure
Category: Data Storage Technologies

What you'll learn

Skills you'll gain

Category: Cryptography
Category: Encryption
Category: Cyber Attacks
Category: Firewall
Category: Cyber Security Strategy
Category: Authentications
Category: Identity and Access Management
Category: Security Management
Category: Application Security
Category: Cybersecurity
Category: Authorization (Computing)
Category: Data Security
Category: Hardening
Category: IT Security Architecture
Category: Security Controls
Category: Security Awareness
Category: Virtual Private Networks (VPN)
Category: Network Security
Category: Wireless Networks
Category: Threat Modeling

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Onlea support

Top Instructor

17 Courses295,050 learners
Google Career Certificates
Google
394 Courses18,152,410 learners

Offered by

Google

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Learner reviews across IT-підтримка від Google

avg. across 5 courses

  • 5 stars

    89.61%

  • 4 stars

    8.40%

  • 3 stars

    1.11%

  • 2 stars

    0.06%

  • 1 star

    0.78%

YI
Course: Основи технічної підтримки

Reviewed on Apr 22, 2023

HH
Course: Біти і байти комп’ютерної мережі

Reviewed on May 2, 2023

DM
Course: Основи технічної підтримки

Reviewed on Apr 16, 2024

¹Career improvement (i.e. promotion, raise) based on Coursera learner outcome survey responses, United States, 2021.