Effective management starts with mastering yourself and building strong, high-performing teams. In this course, learners develop essential management skills to create, launch, and lead teams while communicating clearly and confidently across organizational levels. Through practical frameworks and real-world scenarios, learners explore what managers actually do, how to align intent with impact, and how to prevent miscommunication in fast-paced work environments. The course emphasizes active listening, structured communication techniques such as I-messages, and strategies for navigating conflict productively. Learners will also practice using reflective journaling, feedback frameworks, and team management tools to strengthen collaboration and performance. By the end of the course, learners will be able to lead teams effectively, manage interpersonal dynamics, and respond to workplace challenges with confidence. This course is ideal for aspiring managers, team leads, and professionals seeking to improve leadership, communication, and conflict management skills.

Managing Yourself and Others

Managing Yourself and Others
This course is part of Principles of Management Specialization

Instructor: Illysa Izenberg
Access provided by BAC Education Group
Gain insight into a topic and learn the fundamentals.
Beginner level
Recommended experience
4 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Apply core management frameworks to create, launch, and lead effective teams
Communicate clearly using intent vs. impact and structured communication techniques
Use active listening strategies to improve understanding and team collaboration
Respond to workplace conflict using practical frameworks and de-escalation techniques
Details to know

Shareable certificate
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Assessments
1 assignment
Taught in English
Recently updated!
March 2026
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Build your subject-matter expertise
This course is part of the Principles of Management Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate

There are 5 modules in this course
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