Zoho Corporation

Key Skillsets for a Sales Representative

Zoho Corporation

Key Skillsets for a Sales Representative

This course is part of Zoho Sales Representative Professional Certificate

Zoho CRM

Instructor: Zoho CRM

Access provided by PALC Dev

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

3 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

3 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • How to work on building your skillsets.

  • Key skillsets to execute a sales process.

  • How to build communication skills required in sales

  • How to build softskills for sales personality development.

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

9 assignments

Taught in English

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business
logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Build your Business Essentials expertise

This course is part of the Zoho Sales Representative Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Zoho Corporation

There are 5 modules in this course

This module will introduce the learner to the Sales Rep Professional Certificate Program, take them through the program objectives and course categories. By the end of this module, the learner will be introduced to core skills required for a sales rep in an organization.

What's included

7 videos4 readings1 assignment1 discussion prompt

In this module, you will learn the core skillsets that are essential in building your sales career. These skills have a direct application in your day-to-day sales processes and establishing yourself in your sales career.

What's included

17 videos4 readings3 assignments

In this module, you will learn how to develop essential communication skills in sales in order to build and foster healthy customer relationships. This includes skills for writing, and speaking effectively via different communication platforms as well as in-person.

What's included

18 videos9 readings3 assignments2 discussion prompts

In this module, the learner will understand key soft skills including problem solving, team collaboration and critical thinking and interpersonal skills .

What's included

5 videos7 readings1 assignment

This module is designed to equip the learner on the essential software skills required for any sales professional. We explore tools including spreadsheets, mobile apps and the CRM with the help of suitable examples.

What's included

7 videos7 readings1 assignment

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Zoho CRM
Zoho Corporation
5 Courses 3,369 learners

Offered by

Zoho Corporation

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Explore more from Business