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Learner Reviews & Feedback for Business Analysis & Process Management by Coursera

4.5
stars
7,414 ratings

About the Course

This is a guided project for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to further develop the skill needed to create solutions to your current business problems. By the end of this project, you will be able to: analyze business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluate the current business from a process view, break down the problems, and find an applicable business solution. Note: This project works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews

FA

Oct 20, 2024

I am super excited after completing this course which drove me in the right direction and supported me in understanding the fundamental knowledge of Business Analysis.

A

Nov 9, 2025

This program has significantly enhanced my competencies in Business Analysis and Process Management, equipping me with practical skills that I can effectively apply in professional settings.

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851 - 875 of 1,259 Reviews for Business Analysis & Process Management

By Yash A

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Sep 19, 2022

NA

By Anisha N

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Dec 17, 2025

No

By Rajveer S C

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Nov 29, 2025

Op

By Дархан С

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Sep 16, 2025

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By FARID S

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Sep 14, 2025

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By Ahmad C

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Dec 28, 2024

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By Hoàng P X H

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Sep 2, 2024

sx

By Marden B

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Aug 27, 2024

👍

By wenjun c

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Aug 23, 2024

no

By 14_ M K F

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Aug 18, 2024

ok

By Sanjarbek E

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May 30, 2024

Ha

By Vivek T

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Feb 26, 2024

ok

By Gideon A

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Aug 17, 2022

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By Devin R D

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Jan 4, 2026

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By Нурланулы М

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May 19, 2025

5

By Renad M S

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Apr 6, 2025

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By Luthfi R

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Oct 20, 2024

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By Ayesha S

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Sep 14, 2024

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By EMMANOUIL D

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Dec 17, 2023

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By EBTESAM F A

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Oct 19, 2023

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By Saad E H

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Mar 12, 2022

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By Bint e z

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Aug 19, 2021

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By Akash S

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May 28, 2021

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By João P G S

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Mar 7, 2021

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By Ariescapes

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Oct 29, 2024

This was a simple project for the first introduction that provided the basics of a business analyst's job description. I wish there were additional resources for flow charts than a limited free version of lucid charts, but that's not on the instructor. Or even the use of charts in Google or a similar free program. A point of improvement I would have liked is more options for problem breakdowns and the '5 whys' to get to the root cause. This way a student it felt less like I was told and more that I had to figure it out.