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Learner Reviews & Feedback for Business Analysis & Process Management by Coursera

4.5
stars
7,465 ratings

About the Course

This is a guided project for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to further develop the skill needed to create solutions to your current business problems. By the end of this project, you will be able to: analyze business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluate the current business from a process view, break down the problems, and find an applicable business solution. Note: This project works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews

NF

Apr 14, 2023

this guide help me more to understand the basic of business analysis & process management I'm so glad to achieve the first step in this program thanks to my lecture all the best

MJ

Aug 26, 2024

This course is short and precise. The instructor explains well on how to build a flowchart on Lucidchart while explaining the importance of it in a business model to be successful.

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326 - 350 of 1,267 Reviews for Business Analysis & Process Management

By Lalu F A J

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Sep 21, 2023

New knowldge on Lucidchart app

By Ritesh A

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Sep 28, 2020

Very good Subject for learning

By Antu M

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Feb 26, 2026

such a beast helpfull course

By Illia L

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May 10, 2024

Good oportunity for beginers.

By Angel J A L

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Feb 7, 2024

Very accurate and accessible.

By Sahij B

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Sep 14, 2023

Great instructions by Mahi :)

By Phaello T

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May 24, 2025

It is an exceptional program

By Niraj G

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Apr 28, 2024

easy to learn and understand

By Pann E P

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Jun 30, 2023

amazing journey to kick off!

By Boyle R

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May 10, 2021

Nice and easy to comprehend.

By KARMA T

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Oct 21, 2020

Short and informative course

By Jenny C

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Oct 15, 2020

Loads of useful information.

By Tshido

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Feb 22, 2026

It was worth the experience

By Raj N

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Jan 20, 2026

This is very useful course.

By Arham B

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Oct 7, 2025

Loved it. Keep it up, Mahi.

By Katrina K

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Sep 20, 2024

Best and interesting course

By Bartolomeus I V

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Aug 13, 2024

Thank you for the knowledge

By MOISÉS S G

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Jun 10, 2024

Googs principes was learned

By Tito G O

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Jan 14, 2024

corto , simple y entendible

By Yewoinshet A

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Dec 4, 2023

Glad to be a part of this .

By Mervat F

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Jan 3, 2023

Effective learning content.

By Jan D

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Sep 16, 2022

It does not waste my time.

By Ajinkya M

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Jan 4, 2022

good illustration of topics

By Ameen M A

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Oct 29, 2021

Great and very informative

By Nonkululeko s

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Feb 7, 2026

Thank you so much coursesa