Google

Google IT Support Professional Certificate

Google

Google IT Support Professional Certificate

Votre carrière dans le domaine de l’informatique.

Ce programme vous permettra d’acquérir les compétences très recherchées, qui vous prépareront à un emploi en moins de 6 mois. Aucun diplôme ou expérience particulière ne sont requis.

Onlea support
Google Career Certificates

Instructors: Onlea support

Top Instructor

Access provided by FutureX

12,873 already enrolled

Earn a career credential that demonstrates your expertise

from 353 reviews of courses in this program

Beginner level

Recommended experience

4 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise

from 353 reviews of courses in this program

Beginner level

Recommended experience

4 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Obtenez les compétences nécessaires pour réussir dans un emploi de débutant en informatique

  • Apprenez l’assemblage d’ordinateurs, le réseautage sans fil, l’installation de programmes et le service client

  • Apprenez à fournir un support client de bout en bout, depuis l’identification des problèmes jusqu’au dépannage et au débogage

  • Apprenez à utiliser des systèmes tels que Linux, les systèmes de noms de domaine, l’interface de ligne de commande et à comprendre le code binaire

Details to know

Shareable certificate

Add to your LinkedIn profile

Industry certification
Taught in French

See how employees at top companies are mastering in-demand skills

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Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

Principes de base du support technique

Principes de base du support technique

Course 1, 25 hours

What you'll learn

Skills you'll gain

Category: Software Installation
Category: Computer Hardware
Category: Computer Networking
Category: Linux
Category: Package and Software Management
Category: General Networking
Category: Microsoft Windows
Category: Information Technology
Category: Technical Support and Services
Category: Hardware Troubleshooting
Category: Technical Support
Category: Technical Communication
Category: End User Training and Support
Category: Operating Systems
Category: Software Systems
Category: Computational Logic
Category: Hardware Architecture
Category: Computer Systems
Category: Computer Science
 Les bits et les octets des réseaux informatiques

Les bits et les octets des réseaux informatiques

Course 2, 34 hours

What you'll learn

Skills you'll gain

Category: Computer Networking
Category: TCP/IP
Category: Network Protocols
Category: Proxy Servers
Category: Network Troubleshooting
Category: Wireless Networks
Category: OSI Models
Category: Virtual Private Networks (VPN)
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Network Infrastructure
Category: Routing Protocols
Category: Network Routing
Category: Network Security
Category: Network Routers
Category: Cloud Computing
Category: Network Administration
Category: General Networking
Category: Networking Hardware
Category: Cloud Storage
Category: Cloud Services

What you'll learn

Skills you'll gain

Category: Microsoft Windows
Category: OS Process Management
Category: File Systems
Category: Software Installation
Category: Package and Software Management
Category: Command-Line Interface
Category: Linux
Category: System Monitoring
Category: Remote Access Systems
Category: User Accounts
Category: Operating Systems
Category: Linux Administration
Category: Desktop Support
Category: Identity and Access Management
Category: User Provisioning
Category: System Support
Category: System Configuration
Category: Technical Support and Services
Category: Technical Support
Category: Operating System Administration

What you'll learn

Skills you'll gain

Category: Systems Administration
Category: IT Infrastructure
Category: Active Directory
Category: Disaster Recovery
Category: Server Administration
Category: Linux Administration
Category: Lightweight Directory Access Protocols
Category: Linux
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Cloud Infrastructure
Category: System Configuration
Category: Infrastructure Architecture
Category: Cloud Management
Category: Windows Servers
Category: Desktop Support
Category: Data Storage Technologies
Category: Data Maintenance
Category: Information Technology Architecture
Category: IT Management
Category: Operating System Administration
Sécurité informatique et dangers du numérique

Sécurité informatique et dangers du numérique

Course 5, 38 hours

What you'll learn

Skills you'll gain

Category: Malware Protection
Category: Encryption
Category: Hardening
Category: Cryptography
Category: Network Security
Category: Cybersecurity
Category: Computer Security Awareness Training
Category: Firewall
Category: Authorization (Computing)
Category: Authentications
Category: Security Strategy
Category: Virtual Private Networks (VPN)
Category: Security Awareness
Category: Data Security
Category: Cyber Attacks
Category: IT Security Architecture
Category: Security Management
Category: Application Security
Category: Threat Management
Category: Threat Detection

Earn a career certificate

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Instructors

Onlea support

Top Instructor

17 Courses293,599 learners
Google Career Certificates
Google
386 Courses16,457,158 learners

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¹Career improvement (i.e. promotion, raise) based on Coursera learner outcome survey responses, United States, 2021.