Arizona State University

Professional Skills: Workplace Communication Specialization

Arizona State University

Professional Skills: Workplace Communication Specialization

Develop Communication Skills that Drive Success.

Equip yourself with strategies for leading, collaborating, and presenting in professional settings.

Tyler Galarneau

Instructor: Tyler Galarneau

Access provided by Pega

Get in-depth knowledge of a subject
Beginner level
No prior experience required
4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Beginner level
No prior experience required
4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Speak confidently and tailor messages to different audiences, goals, and media

  • Lead inclusive conversations and create safe communication environments

  • Provide and receive feedback with professionalism and clarity

  • Build trust, influence, and leadership presence through communication

Details to know

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Taught in English
Recently updated!

March 2026

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  • Earn a career certificate from Arizona State University

Specialization - 4 course series

Professional Skills: Team Communication

Professional Skills: Team Communication

Course 1, 5 hours

What you'll learn

  • Enhance group communication strategies

  • Strengthen team feedback practices

  • Build productive team cultures

Skills you'll gain

Category: Meeting Facilitation
Category: Relationship Building
Category: Communication
Category: Constructive Feedback
Category: Team Leadership
Category: Negotiation
Category: Communication Strategies
Category: Active Listening
Category: Team Building
Category: Cooperation
Category: Rapport Building
Category: Discussion Facilitation
Category: Team Management
Category: Teamwork
Category: Conflict Management
Category: Collaboration
Category: Empathy
Professional Skills: Communicating Your Best Self

Professional Skills: Communicating Your Best Self

Course 2, 4 hours

What you'll learn

  • Communicate effectively via email, including best practices for sending messages and avoiding common pitfalls.

  • Host and participate in productive video meetings, understanding how to engage participants and manage discussions.

  • Improve in-person communication skills, focusing on clear expression and active listening.

Skills you'll gain

Category: Interpersonal Communications
Category: Business Communication
Category: Virtual Teams
Category: Business Writing
Category: Verbal Communication Skills
Category: Collaboration
Category: Communication
Category: Writing
Category: Business Correspondence
Category: Concision
Category: Meeting Facilitation
Category: Professionalism
Category: Emotional Intelligence
Category: Non-Verbal Communication
Category: Relationship Building
Category: Presentations
Category: Active Listening
Category: Rapport Building

What you'll learn

  • Communicate with relatability and self-awareness to connect with your team.

  • Articulate a clear and inspiring vision to guide your team.

  • Build and foster successful teams and cultivate future leaders.

Skills you'll gain

Category: People Development
Category: Motivational Skills
Category: Emotional Intelligence
Category: Trustworthiness
Category: Business Leadership
Category: Strategic Leadership
Category: Leadership Development
Category: Communication Strategies
Category: Succession Planning
Category: Communication
Category: Initiative and Leadership
Category: Leadership
Category: Team Leadership
Category: Employee Coaching
Category: Team Management
Category: Visionary
Category: Workplace inclusivity
Category: Collaboration
Category: Leadership and Management
Category: Conflict Management
Professional Skills: Public Speaking

Professional Skills: Public Speaking

Course 4, 4 hours

What you'll learn

  • Develop and deliver effective elevator pitches for various situations

  • Prepare and present informative lectures with credible information

  • Engage audiences through compelling storytelling techniques

  • Construct and deliver persuasive speeches to influence others

Skills you'll gain

Category: Target Audience
Category: Storytelling
Category: Drive Engagement
Category: Verbal Communication Skills
Category: Persuasive Communication
Category: Public Speaking
Category: Presentations
Category: Concision

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Instructor

Tyler Galarneau
Arizona State University
31 Courses1,873 learners

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