University of California, Irvine

Salesforce Fundamentals Specialization

University of California, Irvine

Salesforce Fundamentals Specialization

Join an Ecosystem of Self-Starters in Salesforce.

Learn the fundamentals to integrate the world's most powerful CRM into any organization.

Stephane Muller

Instructor: Stephane Muller

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23,235 already enrolled

Get in-depth knowledge of a subject

from 265 reviews of courses in this program

Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject

from 265 reviews of courses in this program

Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Manage user permissions, data security, and object creation.

  • Manage and model data to create reports and data visualization
.

  • 
Automate business processes and integrate Salesforce into an organization.

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Taught in English

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  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from University of California, Irvine

Specialization - 4 course series

Salesforce Basics

Salesforce Basics

Course 1 5 hours

What you'll learn

  • Customize Salesforce functionality to meet specific team needs.

  • 'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.

  • Create customer, partner, and employee communities for business engagement.

  • Manage customer data and relationships within the Salesforce CRM platform.

Skills you'll gain

Category: Business Reporting
Category: Account Management
Category: Marketing Automation
Category: Customer Success Management
Category: Automation
Category: Marketing Management
Category: Customer Engagement
Category: Data Security
Category: Sales Development
Category: Customer Relationship Management
Category: Salesforce
Category: User Accounts
Category: Customer Relationship Management (CRM) Software
Category: Customer Communications Management
Category: Sales Enablement
Category: Data Management
Category: Cloud-Based Integration
Category: Security Management
Category: Stakeholder Engagement
Category: Sales Pipelines
Salesforce Reporting

Salesforce Reporting

Course 2 24 hours

What you'll learn

  • Create an Einstein Analytics App and customize an Einstein Analytics Home Page.

  • Create users and manage access to enterprise data and customize the Lightning Experience user interface.

  • Create customer entitlements and an entitlement process with milestones.

Skills you'll gain

Category: Employee Engagement
Category: Lead Generation
Category: Role-Based Access Control (RBAC)
Category: Data Integrity
Category: Customer Relationship Management (CRM) Software
Category: Data Security
Category: Customer Service
Category: Business Reporting
Category: Data Maintenance
Category: Workflow Management
Category: Automation
Category: Customer Engagement
Category: Data Management
Category: Cloud Computing
Category: Process Design
Category: Salesforce
Category: Business Process Automation
Salesforce Integration

Salesforce Integration

Course 3 13 hours

What you'll learn

  • Build and customize processes and flows.

  • Assess data quality and create reports and visualize via dashboards.

  • Create different types of object relationships.

Skills you'll gain

Category: Identity and Access Management
Category: Business Process Automation
Category: Data Management
Category: Data Integration
Category: Data Modeling
Category: Cloud Computing
Category: Dashboard
Category: Business Process
Category: Data Cleansing
Category: Automation
Category: Data Security
Category: Business Reporting
Category: Data Quality
Category: Salesforce
Category: Data Import/Export
Category: User Accounts

What you'll learn

  • Deployment of Salesforce within an organization.

Skills you'll gain

Category: Cloud Computing
Category: Data Cleansing
Category: Internal Communications
Category: Collaborative Software
Category: Dashboard
Category: User Accounts
Category: Business Reporting
Category: UI/UX Strategy
Category: Data Import/Export
Category: Automation
Category: Email Marketing
Category: Application Deployment
Category: Salesforce
Category: Data Maintenance
Category: Data Management
Category: Administration
Category: Data Security
Category: Business Administration

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Instructor

Stephane Muller
University of California, Irvine
16 Courses 76,116 learners

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