Build practical Salesforce administration skills and learn how to configure users, security, objects, records, and data without coding.
Develop job-relevant Salesforce CRM capabilities through progressive, hands-on administrative scenarios designed for beginners.
This Specialization provides a structured pathway from Salesforce fundamentals to practical system configuration and data management. You will learn to navigate Salesforce, configure organization and user settings, customize interface components, and manage activities such as tasks and events.
As you progress, you will configure profiles, permission sets, login controls, field-level security, roles, role hierarchies, organization-wide defaults, and sharing settings. You will also create custom fields and objects, establish relationships, and organize Salesforce data around business requirements.
The final stage focuses on designing effective record experiences using page layouts, record types, tabs, list views, and search layouts. You will create validation rules and formula fields to improve data accuracy and user productivity.
By the end, you will be able to perform foundational Salesforce administration tasks and support common CRM configuration, access, record-management, and data-quality requirements.
Applied Learning Project
Learners will complete practical Salesforce configuration projects that simulate common administrator responsibilities, including managing user access, configuring roles and sharing, creating custom objects and relationships, and designing record experiences. They will apply validation rules, formulas, layouts, and security controls to improve data accuracy, usability, and organizational access.
