All Results

Skills you'll gain: Conflict Management, Negotiation, Teamwork, Collaboration, Professional Development, Interpersonal Communications, Relationship Management, Team Performance Management, Self-Awareness, Team Management, Leadership and Management, Communication, Behavioral Management, Organizational Skills, Organizational Structure, Process Management, IT Management

University of California, Irvine
Skills you'll gain: Conflict Management, Mediation, Negotiation, Communication Strategies, Intercultural Competence, Cultural Diversity, De-escalation Techniques, Cultural Responsiveness, Verbal Communication Skills, Verbal Strategic Communication, Interpersonal Communications, Strategic Communication, Diversity Awareness, Active Listening, Communication Planning, Teamwork, Case Studies, Collaboration, Stakeholder Management, Communication

The Expert Academy
Skills you'll gain: Overcoming Objections, B2B Sales, De-escalation Techniques, Conflict Management, Enterprise Sales, Sales Presentation, Sales Strategy, Negotiation, Selling Techniques, Closing (Sales), Sales, Trustworthiness, Price Negotiation, Stakeholder Management, Behavior Management, Communication Strategies, Business Communication, Sales Prospecting, Communication, Resilience

Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Conflict Management, Discussion Facilitation, Solution Design, AI literacy, Professionalism, Service Improvement, Customer Service, Customer experience improvement, Problem Management, Service Design, Quality Improvement, Problem Solving, AI Enablement, Customer Analysis, Customer Insights, Customer Success Management, Customer Engagement

ESSEC Business School
Skills you'll gain: Mediation, Negotiation, Communication Strategies, Conflict Management, Active Listening, Cultural Sensitivity, Oral Expression, Intercultural Competence, Cultural Diversity, Verbal Communication Skills, Cultural Responsiveness, Communication, Interpersonal Communications, Diplomacy, Relationship Building, Labor Relations, Strategic Partnership, Case Studies, Non-Verbal Communication, Planning

University of California, Irvine
Skills you'll gain: Mediation, Conflict Management, Negotiation, Communication Strategies, Verbal Communication Skills, Verbal Strategic Communication, Interpersonal Communications, Strategic Communication, Cooperation, De-escalation Techniques, Leadership, Discussion Facilitation, Problem Solving
What brings you to Coursera today?

Skills you'll gain: Mediation, Conflict Management, Emotional Intelligence, Team Performance Management, Collaboration, Team Collaboration, Empathy & Emotional Intelligence, Trustworthiness, De-escalation Techniques, Root Cause Analysis, Empathy, Discussion Facilitation, Communication, Communication Strategies, Employee Engagement

Skills you'll gain: Conflict Management, Active Listening, Creative Problem-Solving, Negotiation, Interpersonal Communications, Composure, Intercultural Competence, Leadership, Stakeholder Engagement, Stakeholder Management, Communication, Verbal Communication Skills, Business Communication, Stakeholder Analysis, Team Leadership, Stakeholder Communications, Communication Strategies, Organizational Leadership, Leadership Development, Cross-Functional Team Leadership

ESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Asset Management, Hospitality, Marketing, Revenue Forecasting, Demand Planning, Financial Forecasting, Hotels and Accommodations, Target Market, Customer Demand Planning, Hotel Operations, Marketing Channel

Skills you'll gain: Verbal Communication Skills, Negotiation, Communication, Oral Expression, Communication Strategies, Conflict Management, Professionalism, Relationship Building, Interpersonal Communications, Composure, Business Communication, Relationship Management, Collaboration, Professional Development, Business Relationship Management, Strategic Communication, Decision Making, Behavioral Management, Strategic Thinking, Business

LearnKartS
Skills you'll gain: Conflict Management, De-escalation Techniques, Emotional Intelligence, Empathy & Emotional Intelligence, Teamwork, Communication Strategies, Leadership, Empathy, Team Leadership, Communication, Leadership Development, Organizational Leadership, Constructive Feedback, Organizational Skills

Madecraft
Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Communication Strategies, Interpersonal Communications, Active Listening, Diversity and Inclusion, Workplace inclusivity, Safety Culture, Cultural Sensitivity, Empathy, Diversity Equity and Inclusion Initiatives, Trustworthiness, Collaboration, Rapport Building, Communication, Assertiveness, Leadership, Team Collaboration, Team Management